Field Store Associate

Sherwin-Williams • Upland, CA

3d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides customer service, and manages merchandising. Associates are also expected to maintain high client satisfaction, stay current on product features, and uphold product quality and visual standards. This position is based at Lowe’s Store #1041 in Upland, California, and is part-time, with weekday, afternoon, and weekend work scheduled according to business needs and subject to change. Duties may involve contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables; a criminal-history review may be conducted.

Requirements

• Must be at least 18 years old.
• Must be legally authorized to work in the country of employment without current or future employment visa sponsorship.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous experience selling paint and paint-related products.
• Previous experience operating tinting and mixing equipment.
• Valid, unrestricted driver's license.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Provide excellent customer service and assist customers in person by identifying their needs and recommending suitable products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance, inventory best practices, the color wall, and back stock.
• Maintain product knowledge to make effective recommendations.
• Connect customers in person between the Paint and Pro departments.
• Provide in-store Pro Desk paint support for customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
• Promote Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Work toward monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules and keep HR Cloud training current and compliant.

Benefits

• The company describes a range of benefits relating to health and well-being, retirement, health care, total well-being, and commuting; eligibility and offerings are available through its benefits resource.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed