Field Store Associate

Sherwin-Williams•Midland, TX

5d•Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role involves engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, providing customer service, and managing merchandising. Associates are expected to support client satisfaction, stay current on product features, and maintain product quality and visual standards. The position is based at Lowe’s Store #63, 3315 N Loop 250 W, Midland, TX 79707, and is part-time. Work is scheduled on weekdays, afternoons, and weekends according to business needs; schedules may change. The role includes customer contact, potentially with minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.
Valid, unrestricted driver’s license.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Deliver high levels of customer satisfaction through excellent sales service.
Assist customers in person by determining their needs and presenting appropriate products and services.
Build productive relationships and trust with wholesale and retail customers.
Maintain Pro customer color files.
Tint and mix products to customer specifications as needed.
Maintain store appearance and follow inventory best practices.
Maintain the appearance of the color wall and back stock.
Build and maintain product knowledge to make effective customer recommendations.
Facilitate in-person customer connectivity between the Paint and Pro desks.
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
Follow and achieve monthly, quarterly, and yearly sales goals.
Assist Sales Representatives in generating sales leads through customer interactions.
Train Lowe’s associates on product knowledge and application methods.
Complete eLearning modules.
Keep HR Cloud trainings up to date and compliant.