Field Store Associate

Sherwin-Williams • Lubbock, TX

6d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides customer service, and manages merchandising. Associates are expected to support client satisfaction, maintain current knowledge of product features, and uphold product quality and visual standards.

This is a part-time role at Lowe’s Store #271, 5022 W Loop 289 Acc Rd, Lubbock, TX 79424. The schedule includes weekdays, afternoons, and weekends; hours are based on business needs and may change. The position involves contact with customers, which may include minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. A criminal-history review is considered necessary to protect the business and the safety of customers, staff, vendors, contractors, and the public.

The role supports sales growth, training for Lowe’s associates, and high standards in service and merchandising execution. Sherwin-Williams describes its employee offering as including rewards, benefits, flexibility, learning and development opportunities, and an inclusive team and community commitment. Specific benefit eligibility and offerings are available through the company’s benefits information.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs., and occasionally up to 70 lbs.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• A valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain product knowledge to make effective customer recommendations.
• Facilitate in-person customer connections between the Paint department and Pro desk.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating sales leads through customer interactions.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud trainings current and compliant.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, and connection; specific offerings and eligibility are provided through its benefits information.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed