Field Specialist - Berryville, AR
About The Position
Castle Rental & Pawn is looking for a reliable and customer-focused Field Specialist to join our team. This role is responsible for delivering, setting up, servicing, and retrieving products from customers' homes while ensuring a positive customer experience. Castle Rental & Pawn is your trusted local source for quality rentals and pawn services in Northwest Arkansas. For years, we have proudly served our community by offering flexible financing options, quality products, and exceptional service. We believe in creating long-term customer relationships and providing a work environment where teamwork, integrity, and professional growth thrive.
Requirements
- Strong customer service and communication skills
- A valid driver's license
- Ability to lift and transport up to 50 lbs
Nice To Haves
- Familiarity with delivery and inventory procedures
Responsibilities
- Deliver and set up rental products in customers' homes
- Ensure safe and damage-free transportation of merchandise
- Explain product features and benefits to customers
- Retrieve products from customers who choose not to renew their agreements
- Perform routine maintenance and repairs on returned products
- Process customer payments in the field and in-store
- Maintain company vehicles and follow all safety procedures
- Assist with inventory and store organization
Benefits
- Competitive pay + incentive opportunities
- Full benefits package
- Hands-on, customer-facing role with variety
- Supportive, team-focused culture
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
