Field Social Services Case Worker

A & Associates • tbd, NJ

1d • Remote

About The Position

A & Associates is seeking compassionate, resourceful, and highly dependable Field Social Services Case Workers to support a specialized federal community-based family services program. This is a field-intensive social services position for professionals who are comfortable working independently and interacting directly with individuals and families in community and residential settings. Field Social Services Case Workers will conduct scheduled visits, gather and verify information, assess and document observations, identify potential health, safety, or welfare concerns, and complete detailed case documentation in accordance with established program requirements. The ideal candidate has a background or demonstrated interest in social work, human services, family services, behavioral health, psychology, case management, community outreach, healthcare, education, or other people-centered service environments. This role requires professionalism, empathy, sound judgment, discretion, strong documentation skills, and the ability to establish appropriate rapport with individuals and families from diverse backgrounds.

Requirements

• High school diploma or GED required.
• Valid driver's license with an acceptable driving record.
• Reliable personal transportation and the ability to travel independently throughout an assigned territory.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Ability to prepare accurate, objective, and detailed documentation.
• Strong organizational, time-management, and follow-through skills.
• Ability to work independently with limited direct supervision.
• Ability to interact professionally and respectfully with individuals and families from diverse backgrounds.
• Ability to handle confidential and sensitive information appropriately.
• Proficiency with Microsoft Office, smartphones, tablets, and web-based applications.
• Ability and willingness to satisfy all required federal and company screening requirements.

Nice To Haves

• Associate's or bachelor's degree in Social Work, Human Services, Psychology, Sociology, Behavioral Health, Criminal Justice, Family Studies, Healthcare, Education, Counseling, or a related field.
• Previous experience in social services, case management, family services, community outreach, behavioral health, child or family support, healthcare, education, or a related human-services environment.
• Experience conducting home visits, field visits, community assessments, wellness checks, or client interviews.
• Experience working with children, families, vulnerable populations, or culturally diverse communities.
• Experience maintaining case files, case notes, assessments, or other confidential documentation.
• Experience working with a government agency, government contractor, nonprofit organization, or government-funded community program.
• Bilingual or multilingual communication skills are highly desirable.
• Previous federal background investigation, suitability determination, or security clearance is a plus.

Responsibilities

• Conduct scheduled field and community-based visits throughout an assigned geographic territory.
• Meet professionally with individuals and families in residential and community settings.
• Gather, verify, and document information in accordance with established program protocols.
• Observe and document circumstances related to the health, safety, and general welfare of assigned individuals.
• Identify and appropriately report potential concerns in accordance with established procedures.
• Maintain professional boundaries while demonstrating empathy, cultural awareness, and respect.
• Conduct follow-up activities and maintain appropriate communication with program participants and designated stakeholders.
• Prepare clear, objective, detailed, and timely electronic case notes and field reports.
• Maintain complete, accurate, and confidential case documentation.
• Utilize mobile devices, electronic case-management systems, and web-based applications to document field activities.
• Manage an assigned workload while meeting required visit, documentation, and reporting deadlines.
• Protect confidential and sensitive information at all times.
• Follow all applicable federal, state, client, program, and A & Associates policies and procedures.
• Participate in required training, meetings, and continuing program instruction.
• Travel to other geographic areas for temporary assignments when operationally required.
• Perform other related duties consistent with the position.

Benefits

• Overtime will be paid in accordance with applicable federal and state wage-and-hour requirements.
• Approved business travel and authorized expenses, including applicable mileage, lodging, meals, parking, and tolls, will be reimbursed in accordance with A & Associates policy and applicable contract requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED