Social Worker / Social Services Case Manager

Rusk, County of•Rusk County Government Center, WI

1d•Onsite

About The Position

Rusk County is hiring a Social Services Case Manager/Social Worker for its Children and Family Services Unit. The position provides comprehensive case management and community services to children and families, including child abuse and neglect intake, risk assessments, safety planning, Family Preservation activities, and case management related to child protection and potentially Youth Justice under Wisconsin Statutes 48 and 938. The role involves working with consumers and their supports to assess needs, arrange services and resources, develop and update plans, monitor service delivery, and respond when plans are not followed or new risks emerge. The position requires interviews, home visits, collection of collateral information, documentation, correspondence, reports, and court testimony as needed. The employee coordinates recovery teams and other providers, provides or arranges services and referrals, and may participate in Rusk County’s mobile crisis unit. On-call duties include after-hours and weekend availability, including a stated rotation of every eighth weekend and up to one night per week. Training is provided for mobile crisis duties. The work is performed in an office, consumers’ homes, and the community, with travel between locations. The role may involve emotionally stressful conditions and moderate physical demands. Under a supervisor’s direction, overtime hours or shifts may sometimes be required. The employee is responsible primarily for their own assignments and may provide training or assistance to others.

Requirements

Bachelor’s or associate degree in social work or a related health and human services field.
Working knowledge of the recipient group’s needs and the need for integrated services.
Valid State of Wisconsin driver’s license.
Knowledge of Health & Human Service Programs and community-based services.
Ability to work independently and implement time-management strategies.
Ability to work with diverse populations and appropriately participate in and apply supervision.
Ability to establish and maintain effective working relationships with consumers, employees, contract agencies, and the public.
Ability to communicate effectively orally and in writing.
Ability to manage high levels of stress and make appropriate decisions independently.
Ability to participate in an on-call rotation, including after-hours and weekend responsibilities.
Ability to travel to offices, consumers’ homes, and other community locations; occasional overnight travel for training may be required.
Ability to meet the described physical demands, including occasionally lifting or moving up to 25 pounds or more.

Nice To Haves

Licensure or eligibility for licensure as a social worker through the Wisconsin Department of Safety and Professional Services.
Previous social worker experience.

Responsibilities

Provide community services in accordance with Wisconsin statutes, court policies, and applicable program, state, or federal guidelines.
Handle child abuse and neglect intake, conduct risk assessments, develop safety plans, and oversee Family Preservation activities.
Conduct comprehensive, strength-based assessments through interviews, home visits, and collection of collateral information.
Determine service needs and arrange or provide appropriate preventive, rehabilitative, and other services.
Explain the scope of services and consumers’ rights and responsibilities.
Develop and update service plans in collaboration with consumers, their supports, and other providers; assess ongoing needs and monitor service delivery.
Maintain documentation that meets professional practice, billing, and program standards; prepare correspondence, reports, court reports, safety plans, permanency plans, and records.
Coordinate and participate in recovery teams, committees, and task forces as assigned.
Work with families and providers, perform home visits, and help families obtain resources needed to maintain safety and compliance plans.
Intervene when plans are not followed or new risks to children arise.
Testify in court when necessary or required.
Provide and comply with crisis program service requirements; participate in the county mobile crisis unit and respond in person or by telephone when required.
Interview and counsel individuals, groups, families, or communities about social, behavioral, health, and related needs.
Consult with parents, teachers, and other school personnel about student concerns and implement solutions; counsel parents about child-rearing problems.
Collect supplementary information such as employment, medical, or school records; arrange tests when appropriate; and refer clients to community resources.
Provide, find, or arrange support services such as child care, substance abuse treatment, job training, counseling, or parenting classes.
Evaluate personal characteristics and home conditions of foster home or adoption applicants; place children in foster or adoptive homes, institutions, or medical treatment centers.
Remain current with licensure or certification and evidence-based practices through continuing education and other information sources; adhere to evidence-based practices, confidentiality, and ethical standards.
Perform other duties as assigned or required; work overtime hours or shifts when required under a supervisor’s direction.