Field Service Technician - Connecticut

Edge Technologies•Hartford, CT

10d•Hybrid

About The Position

As a field service technician, you are an important face of the organization. You will participate in the installation, repairs, and maintenance of equipment while adding value for the customer. You will travel on-site for troubleshooting any issues our customer has with machinery. Prior to visiting any customer, you will receive important information related to improvement opportunities from your fellow Technical Support associates. This briefing will include any action or troubleshooting activities already taken with the customer in an attempt to address their needs. Tools and instruments are provided. The Service Technician is responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region.

Requirements

Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control.
Ability to effectively communicate with the customer and professionally represent the company.
Proven knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting.
Above average computer skills and ability to use Windows and other software packages such as Salesforce Lightning.

Nice To Haves

Knowledge of CNC turning centers, specifically sliding headstock lathes.

Responsibilities

Install, troubleshoot, and service magazine bar feeder equipment on CNC lathes at customer locations.
Travel on-site for troubleshooting machinery issues.
Participate with installation, repairs, and maintaining equipment.
Receive information related to improvement opportunities and action/troubleshooting activities already taken with the customer.