Field Service Technician (Remote - Seattle, Washington)

Pitney Bowes • US WA Remote, WA

1d • Hybrid

About The Position

We are hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: Act with urgency, accountability, and purpose. Deliver high quality work with consistency and pride. Collaborate effectively and elevate those around them. Focus on outcomes that drive impact and growth. Are you able to troubleshoot and repair mechanical or electrical equipment? Do you thrive when you can work and make decisions independently? Are you client focused, taking true pride in your work, and ready to be financially rewarded for getting the job done? If so, consider our Field Service Technician role. We are looking for individuals from all backgrounds: office equipment, auto mechanics, engines, home appliances, robotics, HVAC, ATMs, Point of Sale (POS) registers, auto restoration hobbyists, and more. We train: whether you are starting a new career, changing careers, or an established field tech, you will always find yourself learning and growing. Everything is provided: tools, equipment, and fleet vehicle (paid mileage until company vehicle is delivered). Comfortable work environment: work from home and business client sites. Offers a real career path with the opportunity to advance. Stability & Security: full time hours with a Monday through Friday, day schedule. Benefits: paid time off, medical/dental/vision benefits effective first of month after start date. The range of pay for this position is $26 per hour with the actual rate of pay dependent upon the following factors: work location for the successful candidate, experience, and qualifications. This position is eligible to earn sales incentives.

Requirements

• An individual with mechanical experience; someone who can turn a wrench to make a piece of machinery work.
• Someone that can communicate with our clients.
• A person that loves to offer additional products or services when a need is observed onsite to increase revenue, help clients, and earn commissions.
• An individual that has a valid driver's license, with a clean driving record, and reliable vehicle for daily travel to multiple customer locations (a company car may be provided depending on territory).
• A person that can lift or move 55lbs with or without accommodation.
• Someone that wants to learn and grow with our company and work Monday through Friday with overtime if needed.

Nice To Haves

• Complete familiarity within a Windows environment and basic knowledge of PC and Networking (Preferred)
• Experience with automated equipment (Preferred)

Responsibilities

• Install, service, and upgrade Postage Meters and other shipping and mailing hardware at client sites.
• Troubleshoot and repair equipment, taking ownership and pride in your work to minimize repeat calls (client comebacks).
• Review job aids and train clients on using the equipment.
• Keep clients apprised of progress during maintenance or a down system situation.
• Grow your skillset to work on top-of-the-line products, copiers, or Smart Lockers that keep our clients' packages and parcels safe.
• Contribute to revenue growth through sales leads, supplies sales, and billable professional services.

Benefits

• paid time off
• medical/dental/vision benefits effective first of month after start date
• tools, equipment, and fleet vehicle provided
• paid mileage until company vehicle is delivered
• opportunity to grow and develop your career
• inclusive environment that encourages diverse perspectives and ideas
• challenging and unique opportunities to contribute to the success of a transforming organization
• comprehensive benefits globally (PB Benefits and Wellbeing Programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed