Field Service Technician - State of Indiana

Motorola Solutions•Indianapolis, IN

About The Position

Motorola Solutions is hiring a Field Service Technician to support the Indiana Field Service Organization, which installs and maintains P25 ASTRO radio systems for the State of Indiana. The role manages the optimization, maintenance, testing, and documentation of mission-critical communication networks, including wired and wireless systems, servers, RF architectures, and broadband infrastructure. The position provides technical support for custom mission-critical systems and products, troubleshoots software-based electronics and system issues, and submits weekly status reports detailing completed tasks and milestones. The successful candidate must live in the local coverage area or be prepared to relocate or commute to public safety customer locations. Travel is 25–50%. The role involves work in high-security areas governed by the U.S. Department of Justice CJIS Security Policy and requires passing a stringent fingerprint background check. Candidates must be U.S. citizens and able to obtain security clearance as required by government contracts. Target base salary is $60,000–$80,000 USD.

Requirements

At least 2 years of experience in one or more of the listed areas: LMR, RF systems, radio communications, radio frequency, Motorola equipment, wired or wireless communication systems, IT systems, telecommunications, public safety, engineering, networking equipment, IP networking, solutions architecture, ASTRO 25, P25, WAVE VoIP, or military experience.
At least 2 years of experience with Motorola Base Stations (Quantar, STR, GTR) and Gold Elite, AXS Consoles, or MCC7500.
Experience with IP network configuration and T1 circuits.
Experience with Motorola ASTRO Digital, Conventional, MCC Consoles, and SmartNet systems.
Proven experience in P25, LMR, SmartZone, and Smartnet environments, particularly with ASTRO systems, radios, and RF infrastructure.
Proficiency with digital RF power meters, TIMS, T1 and Ethernet test sets, and system analyzers.
An Associate's Degree in IT or Electronics, or a minimum of 3 to 4 years of field experience.
Proficiency with Microsoft Office, Google Suite, and Motorola programming software.
Excellent communication skills and a professional demeanor.
Must hold a clean, valid driver's license.
Must be a U.S. citizen and able to obtain any security clearance required by government contracts.
Must live in the local coverage area or be prepared to relocate or commute to public safety customer locations.
Must successfully pass the required CJIS-related fingerprint background check.

Nice To Haves

Working knowledge of Motorola Trunked or Conventional ASTRO equipment, Smartnet, and SmartZone systems.
Background in Nokia LTE or Private LTE systems.
Professional certifications such as CCNA, Network+, or NRS1.

Responsibilities

Manage the optimization, maintenance, testing, and documentation of mission-critical communication networks.
Install, configure, and maintain wired and wireless network components, including routers, switches, firewalls, and cabling.
Maintain server hardware, operating systems, and software, and troubleshoot application and system issues.
Provide technical support for custom mission-critical systems and products.
Troubleshoot software-based electronics and set up communication infrastructure.
Optimize RF and broadband architectures, including legacy analog and modern digital P25 data systems.
Submit weekly status reports detailing completed tasks and milestones.