Field Service Technician - State of Indiana

Motorola Solutions•Indianapolis, IN

7d•$60,000 - $80,000•Onsite

About The Position

Motorola Solutions is seeking a Field Service Technician to support the State of Indiana’s P25 ASTRO radio systems. The Indiana Field Service Organization installs and maintains these systems, providing on-site maintenance, installation labor, and system optimization. The technician manages optimization, maintenance, testing, and documentation for mission-critical communication networks. The role includes installing, configuring, and maintaining wired and wireless network components; maintaining server hardware, operating systems, and software; and troubleshooting application and system issues. The technician also provides technical support for custom mission-critical systems and products, including software-based electronics, communications infrastructure, and RF and broadband architectures spanning legacy analog and modern digital P25 data systems. Weekly status reports documenting completed tasks and milestones are required. The position is based in Indiana and requires 25–50% travel. The successful candidate must live in the local coverage area or be prepared to relocate or commute to public safety customer locations. The role is subject to CJIS security requirements, including successfully passing a stringent fingerprint background check. Candidates must be U.S. citizens and able to obtain any security clearance required by government contracts. No relocation assistance is provided.

Requirements

At least 2 years of experience in one or more of the following: LMR, RF systems, radio communications, radio frequency, Motorola equipment, wired/wireless communication systems, IT systems, telecommunications, public safety, engineering, networking equipment, IP networking, solutions architecture, ASTRO 25, P25, WAVE VoIP, or military experience.
At least 2 years of experience with Motorola Base Stations (Quantar, STR, GTR) and Gold Elite, AXS Consoles, and MCC7500.
IP network configuration and T1 circuits experience.
Experience with Motorola ASTRO Digital, Conventional, MCC Consoles, and SmartNet systems.
Experience in P25, LMR, SmartZone, and Smartnet environments, particularly with ASTRO systems, radios, and RF infrastructure.
Ability to configure Juniper routers and Aruba switches.
Proficiency with digital RF power meters, TIMS, T1 and Ethernet test sets, and system analyzers.
An associate degree in IT or Electronics, or a minimum of 3 to 4 years of field experience.
Proficiency in Microsoft Office, Google Suite, and Motorola programming software.
Excellent communication skills and a professional demeanor.
A clean, valid driver's license.
Must be a U.S. citizen and able to obtain security clearance as required by government contracts.
Must live in the local coverage area or be prepared to relocate or commute to public safety customer locations.
Must successfully pass the required stringent CJIS fingerprint background check.

Nice To Haves

Working knowledge of Motorola Trunked or Conventional ASTRO equipment, Smartnet, and SmartZone systems.
Background in Nokia LTE or Private LTE systems.
Professional certifications such as CCNA, Network+, or NRS1.

Responsibilities

Manage optimization, maintenance, testing, and documentation of mission-critical communication networks.
Install, configure, and maintain wired and wireless network components, including routers, switches, firewalls, and cabling.
Maintain server hardware, operating systems, and software, and troubleshoot application and system issues.
Provide technical support for custom mission-critical systems and products.
Troubleshoot software-based electronics, set up communications infrastructure, and optimize RF and broadband architectures, including legacy analog and modern digital P25 data systems.
Submit weekly status reports detailing completed tasks and milestones.
Travel to support public safety customers in the Indiana coverage area.