FIELD SERVICE TECH - Construction Equipment

ARNOLD MACHINERY COMPANY•Commerce City, CO

3d•$45 - $50

About The Position

The Field Service Technician repairs and maintains construction equipment at various job sites, helping Arnold Machinery deliver customer support. The role uses service manuals, specified tools, testing and diagnostic equipment, and established procedures to inspect, repair, and adjust machinery and systems. The technician also identifies parts for reuse or replacement and orders parts as needed. The position includes completing service reports and work orders, processing warranty and revenue field-service work, obtaining customer purchase orders, handling service calls, and communicating job status and issues to customers. It may also involve guiding or supervising subordinates, performing minor welding, fabrication, plumbing alignment, and DC electrical repairs, and assisting with special projects. The position is based in Commerce City, Colorado, with negligible travel and a day shift. A Class A license is required.

Requirements

High school degree or GED.
Class A required.
Ability to use Microsoft Excel and Word.
Effective written, verbal, and interpersonal skills.
Ability to use office machines such as a fax, copier, and computer.
Ability to perform the physical demands described, including frequently lifting over 50 pounds, operating hand and power tools, climbing in and out of equipment, and working in varied positions and terrain.
Ability to read work tickets, parts, and service books and operate heavy equipment.
Ability to hear mechanical problems and receive communications by radio, phone, and in person.

Nice To Haves

Experience with other Microsoft Office programs is helpful.

Responsibilities

Repair and maintain construction equipment.
Travel to various job sites.
Disassemble, clean, and reassemble construction equipment.
Follow service-manual specifications and procedures and select designated tools.
Measure and identify parts and components for reuse or replacement, and order new parts as required.
Use available test and diagnostic equipment to adjust machines and systems.
Make warranty recommendations and reports on behalf of a prime product.
Perform minor welding, fabrication, plumbing alignment, and DC electrical repairs.
Guide or supervise subordinates in machinery and equipment repairs.
Follow housekeeping and safety measures and procedures.
Complete service reports in English.
Assist with the parts-ordering process.
Process warranty work orders and revenue field-service work orders, and obtain purchase orders from customers.
Open and close work orders.
Take phone calls for service jobs.
Communicate job status, progress, and problems to customers.
Complete special projects as needed.
Assist the Service Manager with various tasks.
Maintain a clean workspace and/or truck.