Field Service Technician (Energy)

Blanchard Machinery Company • West Columbia, SC

8h

About The Position

The EPG Field Service Technician diagnoses, repairs, reconditions, overhauls, and maintains customer and company engines, power generation equipment, and components. The position installs, maintains, and troubleshoots engine and electrical systems, including transfer switches and switchgear, and performs field service work to meet customer needs. The technician works primarily outdoors in varied weather and environmental conditions, uses personal protective equipment, and maintains a service truck and its equipment. The role may require after-hours work when needed.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and a safe driving record.
• Strong problem-solving skills and attention to detail, with a high level of accuracy.
• Ability to address problems involving a few concrete variables in standardized situations.
• Ability to perform duties with urgency and exceed customer expectations.
• Ability to work in the field without supervision.
• Ability to work in a dynamic, fast-paced service environment.
• Maintain a tool inventory sufficient to perform assigned tasks.
• Ability to work primarily outdoors in heat, cold, wet, humid, dry, and arid conditions and use required personal protective equipment.
• Ability to stand, stoop, squat, push, pull, twist, turn, and lift varied weights; use hands to grasp tools and parts; and sustain forward and overhead arm positions during mechanical operations.
• Ability to see, read, and write to complete job responsibilities and use a computer and other technology.

Nice To Haves

• Five years of electrical power generation/electronics experience, with at least three years working on CAT diesel and natural gas engines and/or comparable competitive equipment, including systems up to 480 volts.
• Familiarity with CAT diagnostics software (SIS) or comparable current systems.

Responsibilities

• Contribute to a positive work environment and promote Blanchard Machinery Company's vision, mission, and values.
• Perform all job responsibilities safely and promote a safe and healthy work environment.
• Install, maintain, and troubleshoot engine and electrical-related systems, transfer switches, and switchgear.
• Remove, disassemble, assemble, and install components and parts.
• Interpret technical drawings, schematics, and wiring diagrams.
• Diagnose problems and causes of failure using logical troubleshooting steps.
• Determine parts reusability according to published Caterpillar guidelines.
• Order correct and complete replacement parts.
• Clean, repair, recondition, and maintain equipment and components.
• Test, measure, and adjust engine and machine systems and components.
• Prepare, inspect, and operate machines before delivery.
• Keep up to date with developments in tooling, technologies, and systems.
• Prepare inspection and appraisal reports and accurate, complete service reports on time.
• Maintain a professional personal appearance.
• Work after hours when needed to meet customer needs.
• Prepare parts requisitions, time cards, part returns, service reports, and other required reports and forms.
• Maintain the service truck and its carried equipment.

Benefits

• Competitive pay.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Profit sharing.
• Generous paid time off.
• Paid holidays.
• Uniforms.
• CAT training and development.
• A friendly and supportive work environment.
• Ongoing exposure to learning and new technologies.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED