Field Service Technician I- DK Energy Services

Dorf Ketal•Midland, TX

About The Position

This entry-level position supports field sales in the day-to-day operation of Dorf Ketal programs and chemical applications at designated customer locations. The Field Service Technician is responsible for personal safety and the safety of others while sampling and testing processes, managing inventory, handling and transferring chemicals, coordinating and supervising deliveries, maintaining records, troubleshooting and maintaining injection equipment and company-owned storage equipment, and building working relationships with customer operations and engineering personnel. The role helps ensure that chemical programs achieve expected results and return on investment. It works under close supervision of senior personnel and reports to either the District Manager or Sales Manager. The position involves outdoor work, often in remote locations, and may include exposure to extreme weather, moderate to loud noise, chemicals, confined spaces, heights, and dusty or dirty conditions. Physical tasks include walking, standing, climbing, lifting up to 50 pounds, bending, squatting, crouching, kneeling, crawling, pushing, pulling, reaching, and using hands and fingers to feel. The technician may need to provide coverage when other Field Service Technicians are absent.

Requirements

High school diploma or GED.
Valid driver’s license and clean driving record.
Strong mechanical repair and troubleshooting skills.
Basic knowledge of simple chemical reactions and ability to distinguish acids from bases and identify appropriate safety measures.
Functional knowledge of mechanical components such as valves, pipe fittings, bearings, motors, and gearboxes.
Ability to read or interpret simple laboratory tests and procedures.
Strong written and verbal communication and interpersonal skills, including the ability to communicate across organizational levels and build relationships.
Basic reading and arithmetic skills, including addition, subtraction, multiplication, and division; willingness and ability to learn simple math and volume calculations.
Computer proficiency in Microsoft Word, Excel, and job-related internet research, with ability to learn software used for daily work.
Strong organizational, prioritization, and problem-solving skills, with attention to detail.
Ability to work independently and as part of a team, completing objectives efficiently and responsibly.
Ability to safely perform essential physical tasks, including extensive climbing, walking, lifting, bending, standing, carrying, and squatting.
Willingness and ability to work safely in a laboratory environment and in non-ideal conditions, including confined spaces, heights, dusty or dirty areas, and around chemicals.
Ability to work outdoors, often in remote locations and in extreme weather conditions, with moderate to loud noise exposure.
Ability to lift up to 50 pounds and perform tasks involving stooping, crouching, kneeling, crawling, bending, pushing, pulling, reaching, walking, standing, climbing, and using hands and fingers to feel.
Ability to communicate effectively with colleagues and clients by phone, email, and in person.

Nice To Haves

Technical or vocational training.
Understanding of basic refining and petrochemical plant operations.

Responsibilities

Conduct routine and non-routine process sampling safely and efficiently.
Perform routine process testing to verify chemical-program performance parameters; report results and observations to the Site Lead or Account Manager and communicate basic troubleshooting steps or process changes.
Manage onsite chemical inventory, assist with order management and chemical handling and transfers, maintain accurate inventory and usage records, and maintain a working inventory report.
Coordinate and supervise onsite deliveries and unload chemicals into bulk storage or tote containers in designated storage areas.
Maintain, repair, and replace chemical injection pumps and facilities; assemble and install piping for new chemical injection facilities as needed.
Maintain adequate spare and backup pumps and equipment to support smooth operations.
Ensure work meets OSHA, city, and federal codes and plant policies and procedures.
Use appropriate personal protective equipment, including safety glasses, face shields, hearing protection, safety shoes, gloves, and aprons.
Care for and clean tools, parts, materials, and work areas.
Provide coverage when other Field Service Technicians are absent.
Support implementation and maintenance of DK certified management systems, such as ISO 9001; identify personnel training needs and promote awareness of work-related risks, opportunities, quality policy, and DK objectives and goals.
Support implementation and maintenance of the RCMS program; identify personnel training needs and promote awareness of its guiding principles and Dorf Ketal’s HSSE policy, objectives, and goals.
Undertake other projects as required.