ENERGY DELIVERY DRIVER/ENERGY SERVICE TECHNICIAN

UNITED COOPERATIVE•Town of Emmet, WI

3d•Onsite

About The Position

The Energy Delivery Driver/Energy Service Technician provides propane service to customers and delivers and sells propane and other energy products to United Cooperative members. The role follows company policies and procedures to support customer satisfaction in delivery and service. It is based at Watertown Energy in Watertown, Wisconsin, and is full time with a day shift. The schedule is flexible and includes after-hours emergency callouts. The position involves operating and maintaining a service vehicle, coordinating routes and supplies with the Service Manager, delivering fuel, and installing, repairing, and maintaining tanks and cylinders. The technician performs system tests and prepares installations for inspection while meeting company and government safety and regulatory standards. The role also requires clear customer communication, professional service, effective teamwork, and notifying the Service Manager about issues affecting safety, customer satisfaction, productivity, or other goals. Other tasks may be assigned at the Supervisor’s or Manager’s discretion.

Requirements

High school graduate or equivalent.
Valid Wisconsin state driver license with an outstanding driving record.
Ability to obtain a commercial driver license with Hazmat and Tanker Endorsements.
Ability to work independently.
Excellent customer service skills and abilities.
Ability to lift up to 50 pounds.
Ability to sit, stand, bend, stoop, and get in and out of a truck multiple times per day.
Ability to work outdoors in all weather and driving conditions.

Nice To Haves

Technical or trade school training.

Responsibilities

Meet company and government safety, policy, and regulatory standards and maintain zero preventable accidents.
Maintain safety and compliance records.
Set, repair, and maintain tanks and cylinders; install first-stage line; conduct system tests; and prepare installations for inspection.
Maintain the service vehicle by reviewing maintenance records and performing pre-trip and post-trip inspections.
Secure the truck and equipment in accordance with security policy.
Operate the service vehicle in accordance with company and government regulations.
Coordinate with the Service Manager to confirm routes and ensure adequate fuel and supplies are available.
Deliver fuel as required and meet performance metrics, including billable time, productivity, and efficient use of inventory and equipment.
Work a flexible schedule that includes after-hours emergency callouts.
Communicate clearly and effectively with new and existing customers.
Maintain a professional image and provide superior customer service.
Notify the Service Manager of issues that may affect safety, customer satisfaction, productivity, or other established goals and standards.
Contribute to a team-oriented environment.
Perform other tasks assigned at the Supervisor’s or Manager’s discretion.