Field Service Technician - Butler

Culligan Quench•Butler, PA

About The Position

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This customer-facing role requires technical and mechanical aptitude, a professional service-minded demeanor, and a commitment to safe work practices. Hands-on training is provided. The schedule is Monday through Friday, 7:00 AM to 4:00 PM, though it may vary by market. Pay is $22.87 to $23.00 per hour, based on experience and location, with overtime potential.

Requirements

  • Experience in repair and maintenance.
  • Mechanical aptitude and experience working with tools or repairing equipment.
  • Comfort operating a vehicle for work and familiarity with routes or GPS.
  • Valid, active driver's license.
  • At least 21 years of age to operate company vehicles.
  • General computer skills.
  • Good verbal and written communication skills.
  • Ability to learn the internal workings of water coolers and approaches to repairing them.
  • Ability to work in a fast-paced environment where quantity and quality go hand in hand.
  • Professional demeanor and good customer service skills.
  • Clean work record and ability to pass a pre-employment drug screen.
  • Ability to bend, squat, walk with heavy equipment, climb ladders, and lift more than 70 pounds.

Nice To Haves

  • Technical school degree.
  • Microsoft Office experience.

Responsibilities

  • Troubleshoot products to identify required repairs.
  • Change water filters, clean and sanitize water tanks, change UV bulbs, and clear water lines.
  • Visually inspect equipment for leaks and malfunctions.
  • Perform service agreement tasks and other job-related duties as assigned.
  • Follow company and customer safety policies and procedures.
  • Maintain the company vehicle in accordance with company maintenance policies and procedures.
  • Transport equipment and tools to customer sites.
  • Electronically transfer customer and company information.
  • Maintain regular and reliable attendance.

Benefits

  • Medical, dental, and vision insurance starting Day 1.
  • 401(k) match of 50% up to 6%.
  • 10 paid holidays plus PTO.
  • Company take-home vehicle, gas card, and tools.
  • Paid training and ongoing career development opportunities.
  • Overtime potential.
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