Field Service Technician - San Marcos, CA

CraneWorks•San Marcos, CA

About The Position

CraneWorks is hiring a Field Service Technician in San Marcos, California, in the Service department. Reporting to the Service Manager, this hourly, non-exempt position inspects, diagnoses, repairs, and maintains crane equipment, including all-terrain, rough-terrain, and crawler cranes, boom trucks, knuckle booms, and bucket trucks. Mechanical experience is required, along with electrical and hydraulic experience. The technician also helps grow the business by identifying opportunities and contributing to customer relationships and market presence. Candidates must complete a skill assessment during the interview or hiring process. The role may involve periodic field travel for one- to four-day intervals. Field technicians typically work 40 to 80 hours per week depending on customer needs; the posting also notes that overtime and weekend availability are a plus. Field technicians are supplied with a company service truck, laptop, and cell phone.

Requirements

At least 2 years of experience as a Mobile Crane Mechanic or Technician.
Mechanical experience, with electrical and hydraulic experience.
Working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems.
Ability to operate and inspect cranes to diagnose defects.
Ability to read operating manuals, parts manuals, blueprints, and technical drawings.
Ability to work independently without direct supervision.
Ability to comply with safety requirements, manufacturer procedures, and other regulations.
Exceptional customer service and communication skills.
Valid driver’s license and satisfactory driving record for field technician positions.
Candidates must complete a skill assessment as part of the interview or hiring process.

Nice To Haves

Experience with mobile crane equipment, particularly Grove RT and TMS cranes, Grove GMK European cranes, Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, and Manitex.
CDL.
Availability to work overtime and weekends.

Responsibilities

Inspect, diagnose, repair, and maintain mobile crane equipment.
Operate and inspect cranes to diagnose defects.
Examine parts for damage or excessive wear using micrometers and gauges.
Read and understand operating manuals, parts manuals, blueprints, and technical drawings.
Test mechanical, electronic, electrical, and hydraulic products and equipment after repair or modification to verify proper operation and compliance with OEM specifications.
Prepare for jobs by checking parts and drawings for accuracy and completeness.
Work independently without direct supervision when necessary.
Follow safety requirements, manufacturer procedures, and other regulations.
Complete work reports, hours reports, timesheets, hours overviews, work orders, and other company and customer paperwork accurately and promptly.
Complete expense reports in a timely manner according to company policy.
Provide exceptional customer service and communication.
Help grow the business by identifying opportunities and contributing to customer relationships and market presence.
Travel periodically for field assignments lasting one to four days.