Field Service Technician - Coloma CA
About The Position
Rivian is hiring an emerging- to mid-level Field Service Technician to support electric-vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The position is based primarily at a local service center and may also involve remote work, mobile-service travel, or support for plant operations as business needs evolve. The technician performs or assists with vehicle diagnosis, repairs, installations, and inspections; follows technical resources, repair procedures, and safety practices; and conducts post-repair road tests to verify quality and safe operation. The role also supports parts operations and work-order reporting, maintains detailed repair documentation, interacts professionally with customers and other stakeholders, contributes feedback and continuous-improvement efforts, and completes ongoing training. The position requires availability for a standard 40-hour workweek, with shifts that may include weekends, holidays, early mornings, evenings, or overnights based on business needs, and travel to regional locations or production facilities as needed.
Requirements
- High school diploma, GED, or recognized equivalent is preferred.
- Must be at least 21 years old.
- Valid driver's license and clean driving record, with no suspensions or revocations within the past 3–5 years.
- Availability for a standard 40-hour workweek, including potential weekend, holiday, early-morning, evening, or overnight shifts based on business needs.
- Flexibility to travel to regional locations or production facilities as needed.
- Proficiency with laptops/computers in Windows or Mac environments and work-order management systems.
- Eagerness to learn, strong organizational and time-management skills, and high attention to detail.
- Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
- Foundational understanding of basic electricity, including high- versus low-voltage awareness; basic circuit measurement tools (DVOM); and introductory electrical-schematic reading.
- Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
- Basic understanding of diagnostic workflows and troubleshooting steps under guidance.
- 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Nice To Haves
- Graduation from an accredited automotive repair school or program.
- Ability to drive a non-commercial truck and trailer.
- Basic exposure to electric-vehicle or hybrid frameworks.
- Experience working in a fast-paced startup environment.
Responsibilities
- Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
- Learn to identify and explain Rivian's product line, EV framework, tools, and accessories while working under senior-technician mentorship.
- Use technical resources and follow repair procedures efficiently without compromising quality or safety.
- Conduct post-repair road tests to verify repair quality and operational safety.
- Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work-order and expense reporting.
- Maintain detailed technical notes and documentation for completed and in-process repairs for internal and external use.
- Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
- Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
- Complete required training, keep technical skills current, and maintain high-quality work with progressively less supervision.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
