Field Service Technician - Eastvale, CA

Rivian • Eastvale, CA

2d

About The Position

Rivian is hiring an emerging-to-mid-level technician to support electric vehicle repairs, inspections, and field service operations. The role is intended for someone who wants to develop technical skills while delivering an excellent customer experience. The technician works under the mentorship of senior technicians and leadership, primarily at a local service center, and may also perform mobile service, work remotely, or support plant operations as business needs evolve. The position requires adaptability, strong communication, attention to detail, and a commitment to learning and safe, high-quality work.

Requirements

• Be at least 21 years old.
• Have a valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Be available for a standard 40-hour workweek, including potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Be flexible to travel to regional locations or production facilities as needed.
• Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
• Demonstrate eagerness to learn, strong organizational and time-management skills, and attention to detail.
• Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Have foundational understanding of basic electricity, awareness of high- versus low-voltage systems, familiarity with basic circuit measurement tools such as a DVOM, and introductory exposure to electrical schematics.
• Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks, or experience in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn to identify and explain Rivian products, EV systems, tools, and accessories while building peer relationships and working with senior technician mentors.
• Use technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, develop technical skills, and maintain high-quality work with increasing independence.

Benefits

• Annual performance bonus eligibility.
• Paid vacation and paid sick leave.
• Life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees.
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED