Field Service Technician, Night Shift - Eastvale, CA

Rivian • Eastvale, CA

2d

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations. The role is designed for someone looking to develop technical skills while delivering an exceptional customer experience. The technician will work with mentorship from senior technicians and leadership, primarily at a local service center, with possible remote work, mobile service travel, or production-plant support as business needs evolve.

Requirements

• Minimum age of 21.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, with potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Ability to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments and work order management systems.
• Strong organizational and time-management skills, attention to detail, and eagerness to learn.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Foundational knowledge of basic electricity, including high- and low-voltage awareness.
• Basic familiarity with digital volt-ohm meters (DVOMs) and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced start-up environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn Rivian’s product line, EV framework, tools, and accessories while working under senior-technician mentorship.
• Use technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers.
• Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Complete required training, develop technical skills, and maintain high-quality work with increasing independence.

Benefits

• Paid vacation
• Paid sick leave
• Life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements
• Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements
• Annual performance bonus may be available
• 20% hourly shift differential for night-shift hours worked between 6 PM and 6 AM

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED