Field Service Technician - Coloma CA

Military Spouse Corporate Career Network•Coloma, CA
•Onsite

About The Position

Rivian is hiring an emerging- to mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is based primarily at a local service center, but may also involve mobile service travel, remote work, or support for plant operations as business needs evolve. The technician will work in a dynamic environment focused on safe, high-quality repairs and an exceptional customer experience. The position includes hands-on vehicle service, post-repair road testing, parts and inventory support, repair documentation, customer interaction, and ongoing training. Technicians are expected to work with increasing independence as their experience grows.

Requirements

  • High school diploma, GED, or recognized equivalency credential preferred.
  • At least 21 years of age.
  • Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
  • Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnight shifts based on business needs.
  • Flexibility to travel to regional locations or production facilities as needed.
  • Proficiency with laptops and computers in Windows or Mac environments and work order management systems.
  • Strong organizational and time-management skills, attention to detail, and eagerness to learn.
  • Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
  • 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
  • Foundational knowledge of basic electricity, including awareness of high- versus low-voltage systems.
  • Basic familiarity with circuit measurement tools such as a DVOM and introductory experience reading electrical schematics.
  • Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
  • Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

  • Ability to drive a non-commercial truck and trailer.
  • Graduation from an accredited automotive repair school or program.
  • Basic exposure to electric vehicle or hybrid frameworks.
  • Experience working in a fast-paced startup environment.

Responsibilities

  • Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on mobile routes, or at remote locations.
  • Learn Rivian’s product line, EV framework, tools, and accessories while working under the mentorship of senior technicians.
  • Use technical resources and follow repair procedures while maintaining quality and safety.
  • Conduct post-repair road tests to verify repair quality and operational safety.
  • Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order or expense reporting.
  • Maintain detailed technical notes and documentation for completed and in-process repairs.
  • Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
  • Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
  • Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.
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