Field Service Technician (Grand Rapids, MI)

Michigan Air Solutions•Hudsonville, MI

158d

About The Position

Field Service Technicians provide high-quality service to Patton's, Inc. customers, with a focus on safety, quality, integrity, and collaboration. The role supports customer satisfaction by installing, repairing, and performing routine maintenance on compressed air equipment at customer facilities. Technicians also advise customers on equipment needs, maintenance, and repairs; document work performed; and coordinate with other teams to facilitate customer service.

Requirements

High school diploma or equivalent.
Driver's license with a clear Motor Vehicle Record.
At least 2 years of industrial equipment maintenance experience.
Ability to prioritize tasks and strong time management skills.
Effective written and oral communication skills.
Strong interpersonal and customer service skills.
Ability to take initiative and work independently.
Keen attention to detail.

Nice To Haves

At least 1 year of compressed air system maintenance experience.
At least 1 year of refrigeration equipment maintenance experience.
EPA Section 608 Technician (Universal Refrigerant) Certification.
ASSE 6040 (Medical Gas Maintenance Personnel) Certification.

Responsibilities

Diagnose, troubleshoot, repair, and test compressed air equipment at customer facilities.
Inspect compressed air equipment and perform preventative maintenance at customer facilities.
Consult with and advise customers on compressed air equipment needs, maintenance, and repairs.
Document work performed using designated forms and submit reports to appropriate business units in a timely manner.
Coordinate with cross-functional teams, including Parts and Sales Departments, to facilitate service to customers.
Perform other tasks as needed or assigned.