Receptionist (Grand Rapids, MI)

NexCare WellBridge Senior Living•Grand Rapids, MI
•Onsite

About The Position

The Receptionist is the primary contact for incoming calls and welcomes visitors. The role also provides administrative and clerical support. This is a part-time evening position at Valley View Care Center in Grand Rapids, Michigan.

Requirements

  • Basic computer skills.
  • Ability to follow written and verbal instructions in English.
  • Excellent communication skills and the ability to interact effectively with residents, physicians, visitors, and facility personnel.
  • Strong customer service focus, a kind and caring demeanor, and the ability to demonstrate compassion in a long-term care environment.

Nice To Haves

  • Prior experience at a long-term care facility is preferred.

Responsibilities

  • Welcome and greet residents, family members, and visitors in person and over the phone.
  • Answer incoming calls professionally and route callers as needed.
  • Maintain weekly schedules for administrative staff and other staff, as assigned.
  • Maintain confidentiality of sensitive resident, employee, and facility information.
  • Update the facility phone listing as needed.

Benefits

  • Competitive wages starting at $14.00 per hour.
  • Yearly wage increases.
  • Paid time off.
  • Holiday pay.
  • Career advancement opportunities.
  • Tuition reimbursement up to $2,500 per year.
  • Friends and family referral bonuses up to $1,500 per referral.
  • 401(k) with employer match.
  • Attentive and supportive leadership.
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