DoD SkillBridge - Field Service Technician
About The Position
This DoD SkillBridge Internship for a Field Service Technician, hosted by AROW Global and provided by Vets2PM LLC, is located in Mosinee, Wisconsin, with significant travel expected (approximately 50%). The role involves providing on-site repair and maintenance at customer locations. The position requires a high degree of flexibility in schedule, as last-minute, overnight, or weekend work is often necessary. When not traveling for off-site work, the technician will report to the Manufacturing Manager for assignments. The internship is looking for an active-duty U.S. Military Service Member who qualifies for the DoD SkillBridge Program and is available to start as soon as possible.
Requirements
- Must be an active-duty U.S. Military Service Member who qualifies for participation in the DoD SkillBridge Program.
- High school diploma or equivalent is required.
- Mechanical repair experience and aptitude.
- Product knowledge of AROW Global windows and driver protection systems.
- Knowledge of Microsoft Office programs, notably Excel.
- Strong communication, interpersonal, and analytical skills.
- Capacity to work well under pressure in a fast-paced environment.
- Ability to follow instructions and illustrations.
- Willingness to travel overnight frequently and spontaneously; flexibility to work any hours of the day, including overnight.
- Valid driver license and U.S. passport (or ability to obtain upon hire) required.
- Self-motivated with a strong desire to implement change.
Nice To Haves
- Travel, including to Canada.
Responsibilities
- Assist with installation, servicing, and repair of equipment at a customer location, often under self-direction.
- Cultivate and strengthen customer relationships by delivering a high level of service and exercising courtesy at all times.
- Identify, analyze, and troubleshoot reported product failures and then perform repairs and adjustments in a timely manner to limit disruption for the customer.
- Investigate recurring problems and recommend corrective actions.
- Manage and maintain company tools, equipment, and supplies required to perform repair services.
- Prepare clear and concise reports and documentation in a timely manner.
- Attend and participate in meetings and training programs as needed.
- Understand the AROW Business System policy and objectives and how you affect conformance to them.
Benefits
- PMP Certification Training & Exam (included/all fees sponsored by host company)
- Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings.
- PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.
- Other free resources including an electronic copy of 'How to Speak Civilian Fluently'.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
High school or GED
