(DoD SkillBridge), Field Service Technician 1

L3Harris Technologies • Hurlburt Field, FL

1d • Onsite

About The Position

L3Harris is offering this DoD SkillBridge internship to transitioning U.S. service members, providing civilian work experience through industry-specific training, certifications, and on-the-job experience. To be eligible, applicants must be active members of the U.S. military with 180 days of service or fewer remaining before separation and at least 180 continuous days of active service.

The Field Service Technician provides technical support and service for complex Wescam MX-20/25 airborne surveillance turrets. The role is based onsite with a strategic customer at Hurlburt Field AFB in Fort Walton Beach, Florida. The technician repairs, tests, and maintains sensor systems according to established processes and customer deadlines, and supports U.S. Homeland Security, law enforcement, and DoD military customers. The position requires effective troubleshooting of gimbal systems and their components and peripheral interfaces, customer-focused communication, sound independent judgment, and collaboration with coworkers and customers. The technician is expected to become proficient in troubleshooting, repair, and servicing of Wescam MX-20/25 systems within 90 days, complete service documentation and technical trip reports, and train customers on system operation and operator-level maintenance.

The normal schedule is 9/80, totaling 40 hours per week. Occasional off-hours or weekend work may be needed to support customer requirements. U.S. citizenship is required.

Requirements

• High school diploma or equivalent and at least 4 years of prior relevant experience, or 2 years of post-secondary/associate-level education and at least 3 years of prior related experience.
• At least 2 years of experience as an electro-mechanical technician working on products of similar complexity.
• A successful track record of career growth and prior experience servicing systems in the field and in the factory.
• At least 2 years of experience with electronic and mechanical test equipment.
• At least 2 years of experience troubleshooting and repairing aircraft-integration, electronic, and mechanical system problems down to the line-replaceable-unit level, and working with Quality and Manufacturing Engineering on corrective actions.
• U.S. citizenship.
• Ability to work the normal 9/80 schedule and be available for occasional off-hours or weekend tasks as customer requirements dictate.
• Strong communication, relationship-building, problem-solving, customer-service, and teamwork skills.
• Ability to work independently and make decisions affecting the performance and availability of mission-critical systems.
• Ability to complete service and repair documentation and technical trip reports.

Nice To Haves

• Active DoD Secret clearance or higher.
• Special Operations, AFSOC, DoD, airborne law enforcement, or similar experience.
• Experience with MS Office applications, including Word and Excel, and specialized software test programs.
• Experience communicating clearly, verbally and in writing, with technical and non-technical internal and external customers.
• Direct experience with systems integration, software, optical, and electro-mechanical systems.
• Previous experience with aircraft-, tower-, or aerostat-based MX-20/25 sensor systems.
• Familiarity with government contracting.
• Experience communicating with contacts inside and outside the department to explain or interpret information and reach an understanding or agreement.
• Experience working successfully with limited supervision or autonomously.
• Experience prioritizing and managing multiple projects, with strong attention to detail and organizational skills.

Responsibilities

• Repair, test, and maintain Wescam MX-20/25 sensor systems in accordance with established processes and customer deadlines.
• Troubleshoot, repair, and test failed systems, including gimbals, system components, and peripheral interfaces.
• Provide onsite technical support to a strategic customer at Hurlburt Field AFB.
• Support U.S. Homeland Security, law enforcement, and DoD military customers by repairing mission-critical sensor systems.
• Complete service and repair documentation and technical trip reports.
• Provide customers with training on MX-20/25 operation and operator-level maintenance procedures.
• Work independently and with a team, using judgment to address issues affecting mission-critical system performance and availability.
• Follow established processes and identify problems in straightforward situations.
• May serve as a resource to other employees in areas of expertise.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED