Field Service Technician Intern (DOW SkillBridge)
About The Position
This Department of Defense SkillBridge internship is intended for eligible transitioning Service Members and provides supervised training in supporting and maintaining critical power and energy infrastructure. Participants remain on active duty and continue to receive military pay and benefits from their service branch. Participation does not guarantee employment. Interns work under experienced field service personnel and progressively move from observation and job shadowing to supervised participation in preventive maintenance, equipment assessments, testing, and service operations. Training covers battery technologies, telecommunications power systems, UPS systems, switchgear, installation procedures, preventive maintenance, troubleshooting, electrical safety, customer service, technical documentation, inventory control, and field service operations. Participants may gain exposure to inspections, commissioning support, repairs, quality assurance, and customer engagement in telecommunications facilities, data centers, industrial settings, utility applications, and emergency power installations. Training is delivered through structured on-the-job training and may include classroom instruction, job shadowing, coaching, mentoring, technical demonstrations, supervised hands-on activities, independent learning, and periodic performance reviews. Qualified Field Service Technicians and technical mentors provide direct supervision, with possible support from technical managers and subject matter experts. Training may take place at more than one location. The position operates at customer facilities, telecommunications sites, data centers, industrial environments, warehouses, and offices. Field work may involve varying weather, elevated work locations, confined spaces, industrial equipment, and electrical infrastructure. Participants who complete training and demonstrate the required competencies may be considered for available regular full-time employment, subject to qualifications, business needs, position availability, and company hiring requirements. Potential post-internship employment benefits are available only upon hire as a regular employee and are subject to change.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Ability to safely lift and move equipment.
- Ability to climb ladders and work in industrial environments.
- Basic mechanical aptitude and troubleshooting ability.
- Strong communication skills and professionalism.
- Ability to work safely in customer facilities and operational environments.
- Must be able and willing to do overnight travel.
- Must be able to frequently bend, twist, reach, stoop, kneel, or crouch.
- Must be able to lift 25 pounds occasionally and up to 50 pounds on a daily continuous basis; heavier items require mechanical or coworker assistance.
- Must be able to stand for long periods.
- Must be able to pass company driving requirements; certain vehicles may require a specific driver's license and additional driving requirements.
- Must be able and willing to work overtime.
- Employer screening, background, and operational requirements apply.
Nice To Haves
- Preferred military experience in the listed Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard occupational specialties.
- Military training or experience associated with electrical systems, power generation, telecommunications infrastructure, industrial maintenance, battery systems, critical power equipment, or field service operations.
- Exposure to or training opportunities involving OSHA safety, equipment manufacturers, electrical safety, telecommunications power systems, battery technologies, critical power systems maintenance, UPS operations, or technical documentation and reporting.
Responsibilities
- Support critical power and energy systems operations under the supervision of experienced field service personnel.
- Assist with installation, maintenance, inspection, troubleshooting, repair, and servicing of battery systems, telecommunications power systems, UPS equipment, switchgear, and related infrastructure.
- Progress from observation and job shadowing to supervised participation in preventive maintenance, equipment assessments, testing procedures, and service operations.
- Learn and apply industry safety requirements, maintenance procedures, diagnostic methodologies, customer service expectations, technical documentation practices, and field service operations.
- Develop technical and professional skills for supporting mission-critical power systems in telecommunications facilities, data centers, industrial environments, utility applications, and emergency power installations.
- Participate in training, coaching, mentoring, technical demonstrations, supervised hands-on activities, and periodic performance reviews.
Benefits
- Potential regular-employee benefits after hire may include competitive salary of $24.00–$28.00 per hour plus sales bonus.
- Medical, dental, and vision insurance may be available upon regular employment.
- Life insurance and disability coverage may be available upon regular employment.
- 401(k) retirement savings plan may be available upon regular employment.
- Company vehicle, depending on position, may be available upon regular employment.
- Company tools and equipment may be provided upon regular employment.
- Paid time off and holidays may be available upon regular employment.
- Professional development opportunities may be available upon regular employment.
- SkillBridge participants remain on active duty and continue to receive military pay and benefits from their branch of service.
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
