Field Service Technician Intern (DOW SkillBridge)
About The Position
This Department of Defense SkillBridge internship is designed to help transitioning service members develop the knowledge, skills, and abilities needed to safely support and maintain critical power and energy infrastructure. Participants remain on active duty and continue to receive military pay and benefits from their branch of service. Eligibility requirements outlined in DoDI 1322.29 apply, and participation does not guarantee employment. Under the supervision of experienced field service personnel, interns support operations involving battery systems, telecommunications power systems, UPS equipment, switchgear, and related infrastructure. The training covers battery technologies, preventive maintenance, troubleshooting, equipment installation, electrical safety, customer service, technical documentation, inventory control, and field service operations. Interns progress from observation and job shadowing to supervised participation in maintenance, inspections, equipment assessments, testing, commissioning support, repairs, quality assurance, and customer engagement. Training is delivered by qualified Field Service Technicians and technical mentors, with support from technical managers and subject matter experts as needed. The instructional model combines on-the-job training, classroom instruction, job shadowing, coaching, mentoring, technical demonstrations, supervised hands-on activities, independent learning, and periodic performance reviews. Participants who complete the training objectives and demonstrate the required technical competency, professionalism, safety awareness, and customer service proficiency may be considered for available full-time positions, subject to qualifications, business needs, and position availability. The position operates at customer facilities, telecommunications sites, data centers, industrial environments, warehouses, and offices. Field work may involve varying weather, elevated work locations, confined spaces, industrial equipment, and electrical infrastructure. Training may take place at more than one physical location. Participating locations are Syracuse, New York, and Carrollton, Texas. Benefits listed are potential benefits for regular employees upon hire, not benefits conferred by SkillBridge participation. The posting lists a potential salary of $24.00–$28.00 per hour plus sales bonus, along with other potential benefits.
Requirements
- High school diploma or equivalent.
- Valid driver’s license and ability to meet company driving requirements; certain vehicles may require a specific license and additional driving qualifications.
- Ability to safely lift and move equipment.
- Ability to climb ladders and work in industrial environments.
- Basic mechanical aptitude and troubleshooting ability.
- Strong communication skills and professionalism.
- Ability to work safely in customer facilities and operational environments.
- Must be able and willing to travel overnight.
- Must be able to frequently bend, twist, reach, stoop, kneel, or crouch.
- Must be able to lift 25 pounds occasionally and up to 50 pounds on a daily continuous basis; heavier items are handled with a mechanical device or another employee.
- Must be able to stand for long periods.
- Must be able and willing to work overtime and varying schedules that may include nights, weekends, and public holidays.
- Must meet employer screening, background, and operational requirements.
- SkillBridge participants must meet the eligibility requirements outlined in DoDI 1322.29.
Nice To Haves
- Preferred military experience in the listed Army, Navy, Air Force, Marine Corps, Space Force, or Coast Guard occupational specialties.
- Experience or demonstrated aptitude related to electrical systems, power generation, telecommunications infrastructure, industrial maintenance, battery systems, critical power equipment, or field service operations.
- Exposure to or training opportunities in OSHA safety, equipment manufacturer training, electrical safety, telecommunications power systems, battery technologies, critical power systems maintenance, UPS operations, and technical documentation and reporting.
Responsibilities
- Assist with installation, maintenance, inspection, troubleshooting, repair, and servicing of battery systems, telecommunications power systems, UPS equipment, switchgear, and related infrastructure.
- Learn and follow applicable industry safety requirements and maintenance procedures.
- Develop and apply diagnostic and troubleshooting methodologies under supervision.
- Participate progressively in preventive maintenance, equipment assessments, testing procedures, and field service operations.
- Support commissioning, equipment repairs, quality assurance processes, and customer engagement as training permits.
- Develop customer service skills and technical documentation practices.
- Learn about inventory control and field service operations.
- Meet training objectives and demonstrate safety practices, technical competency, professionalism, customer service skills, and operational knowledge.
Benefits
- Potential competitive salary of $24.00–$28.00 per hour plus sales bonus upon regular employee hire.
- Medical, dental, and vision insurance upon regular employee hire.
- Life insurance and disability coverage upon regular employee hire.
- 401(k) retirement savings plan upon regular employee hire.
- Company vehicle, position dependent, upon regular employee hire.
- Company tools and equipment upon regular employee hire.
- Paid time off and holidays upon regular employee hire.
- Professional development opportunities upon regular employee hire.
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
