Field Service Technician Intern (DOW SkillBridge)
About The Position
This Department of Defense SkillBridge internship prepares transitioning service members to safely support and maintain critical power and energy infrastructure. Participants remain on active duty and continue to receive military pay and benefits from their service branch. The internship is subject to DoDI 1322.29 eligibility requirements and does not guarantee employment. Under the supervision of experienced field service personnel, interns develop technical skills related to battery technologies, telecommunications power systems, UPS systems, switchgear, preventive maintenance, troubleshooting, equipment installation, electrical safety, customer service, technical documentation, inventory control, and field service operations. Training progresses from observation and job shadowing to supervised participation in maintenance, assessments, testing, and service work. Training is delivered through structured on-the-job and classroom instruction, demonstrations, mentoring, coaching, and supervised hands-on activities. Work may take place at customer facilities, telecommunications sites, data centers, industrial environments, warehouses, and offices, potentially at more than one location. Field operations may involve varying weather, elevated work locations, confined spaces, and industrial equipment and electrical infrastructure. Training and performance are overseen by qualified field service technicians and technical mentors. Participants are assessed throughout the training period on safety, technical competency, professionalism, customer service, and operational knowledge. Successful participants may be considered for future full-time employment based on qualifications, company needs, and position availability. The position may be based in Syracuse, New York, or Carrollton, Texas. Potential benefits described apply only upon hiring as a regular employee and are subject to change; SkillBridge participants are not employees by virtue of participation.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Ability to safely lift and move equipment.
- Ability to climb ladders and work in industrial environments.
- Basic mechanical aptitude and troubleshooting ability.
- Strong communication skills and professionalism.
- Ability to work safely in customer facilities and operational environments.
- Must be able and willing to travel overnight.
- Must be able to lift 25 pounds occasionally and up to 50 pounds daily on a continuous basis; heavier items require a mechanical device or assistance from another employee.
- Must be able to stand for long periods.
- Must be able and willing to work overtime and varying schedules, which may include nights, weekends, and public holidays.
- Must be able to frequently bend, twist, reach, stoop, kneel, or crouch.
- Employer validates screening, background, and operational requirements.
Nice To Haves
- Relevant military occupational experience in electrical systems, power generation, telecommunications infrastructure, facilities systems, industrial maintenance, battery systems, critical power equipment, or field service operations.
- Potentially relevant military specialties include the listed Army, Navy, Air Force, Marine Corps, Space Force, and Coast Guard specialties.
- Exposure to or training opportunities in OSHA safety, equipment manufacturer training, electrical safety awareness, telecommunications power systems, battery technologies, critical power systems maintenance, UPS operations, and technical documentation and reporting.
Responsibilities
- Assist with installation, maintenance, inspection, troubleshooting, repair, and servicing of battery systems, telecommunications power systems, UPS equipment, switchgear, and related infrastructure.
- Progress from observation and job shadowing to supervised preventive maintenance, equipment assessments, testing procedures, and service operations.
- Learn and follow industry safety requirements and electrical safety practices.
- Develop familiarity with diagnostic methods, maintenance procedures, customer service expectations, technical documentation, and field service operations.
- Participate in inspections, maintenance activities, commissioning support, equipment repairs, quality assurance processes, and customer engagement as training opportunities allow.
Benefits
- Potential full-time employment benefits upon hire as a regular employee: competitive salary of $24.00–$28.00 per hour plus sales bonus.
- Medical, dental, and vision insurance.
- Life insurance and disability coverage.
- 401(k) retirement savings plan.
- Company vehicle, position dependent.
- Company tools and equipment.
- Paid time off and holidays.
- Professional development opportunities.
- SkillBridge participants remain on active duty and continue to receive military pay and benefits from their branch of service.
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
