Field Service Mechanic (Diesel, Hydraulics, Electrical) - Frederick,MD

Military Spouse Corporate Career Network•Frederick, MD

2d•Onsite

About The Position

Custom Truck One Source is seeking an experienced Field Service Technician to support customers throughout the Baltimore, Hagerstown, and Washington, DC region. The technician diagnoses and repairs specialized utility trucks and equipment in the field, including bucket trucks, digger derricks, cranes, service trucks, and other utility and construction equipment. The role also performs vehicle troubleshooting, repair, and maintenance on chassis-mounted and track-mounted aerials, digger derricks, cranes, high-rail equipment, and other equipment according to dealer and factory standards. Work takes place both at the service center and in the field. The company provides a fully equipped service truck with a crane, compressor, welder, phone, and computer. The Field Service Technician reports to the Service Manager and works from provided issue descriptions and supporting information. Candidates must have their own tools, a valid driver’s license, a good driving record, and the ability to work overtime and travel as needed. A Class B or Class A CDL is highly desired; Class B is preferred. The role requires five years of related experience and a high school diploma or GED. Candidates must be comfortable with heights and manual labor and able to work outdoors in varying weather conditions and lift up to 50 pounds. The position offers a salary range of $36.00 to $46.00 per hour. Custom Truck One Source does not offer work-authorization sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

High school diploma or GED.
Five years of related experience, including shop or field technician experience.
Valid driver’s license and a good driving record.
Must provide own tools.
Ability to work overtime and travel as needed.
Proficiency in software-based documentation and ability to meet deadlines and schedules.
Ability to regularly work outdoors in varying weather conditions, including wet and/or humid conditions, with occasional exposure to extreme cold and heat.
Ability to lift, carry, push, and pull; ability to bend and stoop and lift up to 50 pounds.
Comfort working at heights and performing manual labor.
Manual dexterity to operate tools and equipment.
Positive attitude, professionalism, and punctual attendance.
Work authorization in the United States without the need for sponsorship.

Nice To Haves

Class B or Class A CDL is highly desired; Class B CDL is preferred.
Experience with electrical systems, schematics or blueprints, hydraulics, welding, and related work.
Experience with Quick Serve, DTNA, or related diagnostic software.
DOT, ANSI, and dielectric testing experience.

Responsibilities

Read and interpret equipment manuals, repair orders, and instructions to perform required maintenance and service.
Use a laptop and other resources to access needed information and perform diagnostic tests.
Perform work outlined in Service Manager instructions efficiently, accurately, and in accordance with company standards.
Diagnose and repair Load Moment Indicator (LMI) diagnostics and Controller Area Network (CAN bus) systems.
Troubleshoot and repair utility trucks and equipment, including electrical and hydraulic systems.
Inspect and service vehicles and make repairs and adjustments at the service center and in the field.
Verify completed work and road-test vehicles as necessary.
Prepare complete and accurate inspection reports, repair orders, records of service time and parts costs, and timecards.
Tag warranty and core parts for return.
Immediately advise management if additional work is needed, specified work is unnecessary, or repairs cannot be completed within the promised time.
Attend company safety training and follow safety requirements.
Attend company- and factory-sponsored training classes.
Follow federal, state, and local regulations, including rules for hazardous-waste disposal.
Communicate with customers and internal departments to minimize equipment downtime.
Travel beyond the assigned coverage area when business needs require it.
Work with the Service Manager to improve customer satisfaction.
Perform additional duties or responsibilities assigned by the Service Manager.