Field Service Mechanic (Diesel, Hydraulics, Electrical) - Frederick,MD

VetJobs•Frederick, MD

3d•$36 - $46•Onsite

About The Position

Custom Truck One Source (CTOS) is seeking an experienced Field Service Technician to support customers throughout the Baltimore, Hagerstown, and DC region. The role diagnoses, repairs, and maintains specialized utility trucks and equipment in the field, including bucket trucks, digger derricks, cranes, service trucks, chassis-mounted and track-mounted aerials, high-rail equipment, and other utility and construction equipment. Work must meet dealer and factory standards and CTOS requirements. CTOS provides a fully equipped service truck with a crane, compressor, welder, phone, and computer. Candidates must provide their own tools and have a valid driver’s license and good driving record. Overtime and travel as needed are required, including flexibility to travel beyond the coverage area based on business needs. The Field Service Technician works from instructions and information supplied by the Service Manager, uses manuals and diagnostic resources to complete maintenance and repairs, and communicates with customers and internal departments to minimize equipment downtime. The position includes completing repair documentation, following safety and environmental regulations, and attending CTOS safety and company- or factory-sponsored training. The work regularly takes place outdoors in varied weather and may involve noise, heights, manual labor, and lifting up to 50 pounds.

Requirements

High school diploma or GED.
Five years of related shop technician and field technician experience.
Valid driver’s license and good driving record.
Must have own tools.
Proficiency in documentation using software and ability to meet deadlines and schedules.
Willingness to work overtime and travel as needed.
Ability to use a laptop and access information and perform diagnostic tests.
Ability to lift, carry, push, and pull; bend and stoop; and lift up to 50 pounds.
Comfort working at heights and performing manual labor.
Manual dexterity to operate tools and equipment.
Positive attitude, professionalism, and punctual attendance.
Work authorization in the United States without employer sponsorship.

Nice To Haves

Class B or Class A CDL; Class B is preferred.
Experience with electrical systems, schematics or blueprints, hydraulics, welding, or related areas.
Experience with Quick Serve, DTNA, or related diagnostic software.
DOT, ANSI, and dielectric testing experience.

Responsibilities

Troubleshoot, repair, and maintain chassis- and track-mounted aerials, digger derricks, cranes, high-rail vehicles, and other equipment in the field and at the service center.
Read and interpret equipment manuals, repair orders, instructions, and information accessed through a laptop or other diagnostic resources.
Carry out work instructions from the Service Manager efficiently, accurately, and in accordance with CTOS standards.
Diagnose and repair Load Moment Indicator (LMI) diagnostics and Controller Area Network (CAN bus) systems.
Inspect and service vehicles, and make necessary repairs and adjustments.
Verify work performed and road-test vehicles as necessary.
Complete inspection reports, repair orders, service-time and parts-cost records, and timecards accurately.
Tag warranty and core parts for return.
Notify management promptly if additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
Attend CTOS safety training and follow safety requirements.
Attend CTOS- and factory-sponsored training classes.
Follow applicable federal, state, and local regulations, including hazardous-waste disposal requirements.
Communicate with customers and internal departments to minimize equipment downtime.
Travel beyond the assigned coverage area when required by business needs.
Work with the Service Manager to improve customer satisfaction.
Perform additional duties or responsibilities as designated by the Service Manager.