Technicien(ne) de Service | Field Service Technician

Keurig Dr PepperMontreal, QC
CA$49,900 - CA$58,988Onsite

About The Position

Responsible for the installation, set-up, repair and ongoing maintenance of VHCS equipment while assuring the highest level of customer satisfaction and beverage quality. Keurig Dr Pepper Canada is a leading multi-national beverage company, with offices all over the world and across Canada. From coast to coast, Keurig Dr Pepper Canada offers a beverage for everyone, for every occasion and for all Canadians. Because of the global and national scope of the role we are recruiting for above, as well as the cross functional needs required of this role, we have determined that French & English language (written and spoken) are required. We have further evaluated that the English knowledge already required from other employees is insufficient for the performance of the duties requiring the knowledge of English and that the number of positions for which we require such knowledge is the smallest possible to ensure the effective accomplishment of our mission.

Requirements

  • High School Diploma
  • 3 to 5 years in similar technical role
  • Strong mechanical aptitude – previous electronic/plumbing/electrical experience
  • Fluent in both French and English.

Nice To Haves

  • Bilingualism in concerned provinces
  • Valid Driver's License and clean driver's abstract
  • Basic computer skills
  • Strong communication (verbal, written) and customer-service skills
  • Ability to handle a physically demanding job with heavy lifting (up to 50lbs).

Responsibilities

  • Service and maintain customer equipment
  • Travel to and from customer locations to troubleshoot and fix equipment
  • Install machines at customer locations
  • Maintain adequate parts levels in the truck for equipment repairs.

Benefits

  • medical
  • dental
  • disability
  • life insurance
  • paid time off (including vacation and personal time)
  • RRSP with company match
  • tuition reimbursement
  • employee and family assistance program
  • coffee discount
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