Service Technician I (NE)

Accel Entertainment•Lincoln, NE

1d•$20 - $23•Onsite

About The Position

Accel Entertainment is hiring a Service Technician I to service equipment at partner locations such as bars, restaurants, gas stations, and truck stops. Technicians work in the field 40 hours per week. This role is scheduled for four 10-hour shifts, Friday through Monday, from 12 p.m. to 10 p.m., with the shift starting from home. The company provides a vehicle and fuel card and will train candidates without relevant experience. The technician services, repairs, cleans, and maintains Cash Amusement Devices (CAD), Redemption Terminals (RT), amusement devices and equipment, ATMs, marketing devices and equipment, and other associated equipment. The role involves responding to service calls, interacting with staff and customers at partner locations, managing repair-parts inventory, documenting device entries and service logs, and performing equipment audits. The listed base pay range is $20–$23 per hour, depending on qualifications, experience, and skillset. The posting describes benefits including medical, dental, and vision coverage; retirement-plan access; paid time off and holidays; insurance options; and an Employee Assistance Program.

Requirements

High school diploma or equivalent.
Great customer service skills.
Ability to communicate effectively and follow written or verbal instructions.
Strong organizational, problem-solving, and analytical skills.
Valid driver’s license.
At least 21 years of age.
Ability to frequently lift or push weights up to 50 pounds.
Terminal Handler’s License; the company covers the cost.

Nice To Haves

Relevant experience is preferred but not required, including ATM, amusement, gaming, or other electronic or mechanical experience such as HVAC, low voltage, cable, phone, internet, or automotive work.
Computer literacy is helpful but not required.

Responsibilities

Respond to and troubleshoot equipment repair service calls in a timely manner.
Interact with clerks, restaurant staff, management, and customers to resolve issues.
Provide exemplary customer service.
Manage inventory to ensure parts are available for repairs.
Complete required device-entry documentation and logs.
Perform auditing procedures on CADs, amusement devices, dispensers, and ATMs.
Service, repair, clean, and maintain CADs, RTs, amusement equipment, ATMs, marketing equipment, and other associated equipment.