Zanesville, OH

Procter & Gamble•Columbus, OH

4d•$25 - $28

About The Position

P&G Professional, the commercial division of Procter & Gamble, serves the hospitality, foodservice, and long-term care industries with chemical programs and solutions that help keep facilities clean and safe. The Field Service Technician is a field-based role that works independently to install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations. The role focuses on delivering exceptional service, customer retention, and superior customer service—not sales. This is a full-time position with Procter & Gamble. The stated starting pay range is $24.95–$28.08 per hour. The position includes a competitive healthcare plan and retirement benefits, and offers potential career opportunities as P&G Professional expands.

Requirements

Great work ethic and willingness to learn new skills through provided training.
Basic understanding of electronics, plumbing, maintenance, or mechanical systems, with the ability to troubleshoot using root cause analysis.
Moderate working knowledge of appropriate tools, data, implements, and service needs.
Proficiency with laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel.
Valid driver’s license and ability to operate a motor vehicle safely in city, rural, and expressway conditions.
Must live in a specified city.
Must be eligible to be onsite at customer locations to conduct business, service, and maintenance in accordance with occupational health and safety requirements.
Ability to lift, lower, carry, push, and pull objects up to 50 pounds.
Ability to climb vertical ladders and stairs; stand, sit, or walk for long periods; and twist, bend, stoop, kneel, squat, crawl, and reach to install and maintain equipment.
Ability to work in extreme hot and cold temperatures, generally in warehouse conditions with wide temperature variations, dust, and dirt.
Ability to perceive equipment startup, evacuation, and fire alarms and signals.
Ability to operate a computer keyboard and phone.

Responsibilities

Independently install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations.
Deliver exceptional service that supports customer retention and superior customer service.
Travel between customer accounts by motor vehicle, spending approximately 30% of the day driving.
Provide on-call coverage, which may include occasional weekends, holidays, and night shifts.
Use a computer, laptop, and phone to input and access data and perform role-related work.