Field Service Technician-Forklift and Automation Norwich, CT
About The Position
Abel Womack is seeking skilled and motivated Field Service Technicians to join our team. This role involves working on electric vehicles and automated equipment, including forklift technician roles or transferable experience from auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic backgrounds. The position offers independent field work with a strong support network. Abel Womack is a Best-in-Class organization with over 100 years of history, valuing employees and delivering exceptional customer service. The role provides a company-issued service vehicle and extensive technical training, offering long-term career growth, job stability, and advancement opportunities within the material handling solutions industry.
Requirements
- Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
- Ability to read schematics, maps, blueprints, and manuals
- Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
- Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
- Must provide your own basic mechanic tools; specialty tools will be provided
- Valid driver’s license with a good driving record
- Ability to lift up to 75 lbs. regularly
Nice To Haves
- Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems
Responsibilities
- Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
- Work directly with our customers to troubleshoot and resolve equipment challenges
- Apply and grow your mechanical and technical skills through continuous training
- Submit electronic work orders efficiently using a company-provided tablet
- Represent Abel Womack with professionalism and excellent customer service
Benefits
- Company-issued service vehicle
- Extensive technical training
- Straight hourly pay — no flat rate
- Overtime opportunities
- Access to nationally recognized technical training and certifications
- Comprehensive Health/Dental/Vision insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
