Field Service Technician II - Deployable

Sierra Nevada Corporation•Clovis, NM

About The Position

The Field Service Technician II provides advanced technical maintenance, repair, and support for aerospace and defense equipment. The technician installs, operates, maintains, repairs, and modifies products; tracks field equipment status; and works with engineering teams to resolve complex issues and improve product performance. The role includes guiding junior technicians, building customer relationships, and providing onsite equipment training. The position supports SNC’s Intelligence, Surveillance & Reconnaissance, Aviation, and Security business area, which delivers manned and unmanned aircraft systems and end-to-end C4ISR capabilities, including design, integration, testing, certification, training, and logistics support. The technician may travel frequently, including internationally, and may be deployed for up to 90 days depending on mission needs. Deployment is not guaranteed and is determined by management or as otherwise specified. Employment requires an active U.S. Government Secret security clearance; employment begins after clearance is granted. U.S. citizenship is required for this clearance-dependent position.

Requirements

High school diploma or GED equivalent.
At least 1 year of experience as a technician or in a related field; a higher-level relevant degree may substitute for experience.
Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications.
Experience using troubleshooting techniques.
Understanding of electrical wiring concepts.
Ability to frequently travel outside the continental United States, typically for extended periods.
Ability to deploy for extended periods to various OCONUS operating locations.
Ability to meet current DoD and Combatant Command requirements for deployed locations.
Successfully pass a pre-deployment medical assessment.
Willingness and ability to work extended hours, holidays, and shift schedules as required.
Ability to obtain a valid passport and a visa for international travel.
Active Secret U.S. Government security clearance required for employment; applicants without a current clearance may apply and, if selected, will be processed for clearance before employment begins.
U.S. citizenship is required for this position.

Nice To Haves

Associate’s degree in a related field of study.
Experience with FCC or an FCC General Radio Operator License (GROL).
Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
Basic understanding of spectrometer, oscilloscope, and/or Pitot Static equipment gauges.
Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
Experience with software and firmware updates for technical equipment.
Strong customer service and communication skills.

Responsibilities

Conduct advanced maintenance and repair tasks on aerospace and defense systems.
Lead equipment installation and commissioning in accordance with specifications.
Troubleshoot complex technical issues and collaborate with engineering teams to resolve them.
Mentor and guide junior field service technicians.
Provide customers with detailed training on equipment operation and maintenance.
Maintain comprehensive records of maintenance activities and equipment status.
Ensure fieldwork complies with safety standards and regulations.
Manage and track inventory of spare parts, tools, and equipment.
Prepare detailed technical reports for internal and customer review.
Travel to customer sites as needed, including potential international locations.
Install, operate, maintain, repair, and modify products; update and track field equipment status.
Build and maintain effective customer relationships and provide onsite training.