Field Service Technician III (Deployable)

Sierra Nevada Corporation•Clovis, NM

About The Position

The Field Service Technician III is a senior-level role providing expert technical maintenance, repair, and support for complex aerospace and defense systems. The technician independently manages field projects, diagnoses challenging technical issues, and provides technical leadership to junior and mid-level technicians. The role also develops and delivers training for customers and internal teams, maintains field records, and supports inventory management and reporting. The position is part of SNC’s ISR, Aviation, and Security business area, which provides ISR and aviation systems integration and C4ISR capabilities, including design, integration, testing, certification, training, and logistics support. Extensive travel to customer sites is required, including frequent international and OCONUS deployments. The role may involve a minimum 90-day deployment and an approximate 90/90 rotation, extended hours, holidays, and shift schedules as required. Employment begins only after the required U.S. Government security clearance is granted.

Requirements

  • High school diploma or GED equivalent.
  • At least 3 years of experience as a technician or in a related field; a higher-level relevant degree may substitute for experience.
  • Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals, and/or publications.
  • Progressive experience using troubleshooting techniques.
  • Thorough understanding of electrical wiring concepts.
  • Ability to travel frequently outside the continental United States, typically for extended periods.
  • Valid passport and ability to obtain a visa for international travel.
  • Successfully pass a pre-deployment medical assessment.
  • Ability to meet current DoD and Combatant Command restriction requirements for deployed locations.
  • Ability to deploy for a minimum of 90 days to an OCONUS operating location and willingness to deploy OCONUS on an approximate 90/90 rotation.
  • Willingness and ability to work extended hours, holidays, and shift schedules as required.
  • Ability to obtain and maintain a Secret U.S. Government security clearance; U.S. citizenship is required for the clearance. Employment begins once the clearance is granted.
  • Ability to lift up to 50 lbs regularly and stand and walk for extended periods.
  • Hand and finger dexterity to work with small mechanical components and tools.
  • Ability to work in noisy environments with potential exposure to hazardous materials.
  • Ability to work in office and field environments and travel frequently to customer locations, sometimes on short notice.
  • Ability to read detailed technical manuals, schematics, and computer screens; inspect and troubleshoot equipment accurately.
  • Ability to hear spoken communication and detect auditory signals in noisy environments.
  • Ability to navigate work environments, including climbing ladders, crawling in confined spaces, and working at heights.
  • Ability to drive or operate a vehicle for frequent travel to customer locations.
  • Accuracy and attention to detail, ability to follow detailed instructions, and commitment to safety protocols and identifying and mitigating hazards.

Nice To Haves

  • Associate's degree in a related field of study.
  • Experience with FCC or an FCC General Radio Operator License (GROL).
  • Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
  • Basic understanding of spectrometers, oscilloscopes, and/or Pitot Static equipment gauges.
  • Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
  • Experience leading technical teams or projects.
  • Strong presentation and communication skills.

Responsibilities

  • Perform expert-level maintenance and repairs on complex aerospace and defense systems.
  • Independently manage field service projects and ensure timely, accurate completion.
  • Diagnose and resolve challenging technical issues.
  • Lead and mentor junior and mid-level technicians, providing technical guidance and support.
  • Develop and deliver advanced training programs for customers and internal teams.
  • Maintain accurate, detailed records of field activities and equipment status.
  • Ensure compliance with safety standards and industry regulations.
  • Oversee inventory management for spare parts and tools.
  • Generate technical reports and present findings to stakeholders.
  • Travel extensively to customer sites, potentially including international locations.

Benefits

  • Medical insurance plans.
  • Dental insurance plans.
  • Vision insurance plans.
  • 401(k) with a 150% match up to 6%.
  • Life insurance.
  • Three weeks of paid time off.
  • Tuition reimbursement.
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