Field Service Technician II - Deployable

Sierra Nevada Corporation•Clovis, NM

20d

About The Position

The Field Service Technician II provides advanced technical maintenance, repair, and support services for aerospace and defense equipment. The role includes installing, operating, maintaining, repairing, and modifying products; tracking field equipment status; and building effective customer relationships through onsite training. The technician diagnoses and resolves complex technical issues, supports junior technicians, and collaborates with engineering teams to implement solutions and improve product performance. The position is part of SNC’s ISR, Aviation, and Security (IAS) business area, which provides manned and unmanned aircraft systems and end-to-end C4ISR capabilities, including design, integration, testing, certification, training, and logistics support. The role requires frequent travel outside the continental United States, including extended deployments to OCONUS operating locations. Deployment may last up to 90 days depending on mission needs, but is not guaranteed and is determined by management. The technician may need to work extended hours, holidays, and shift schedules. A current, active Secret U.S. Government security clearance and U.S. citizenship are required for employment.

Requirements

High school diploma or GED equivalent.
At least 1 year of experience as a technician or in a related field; a higher-level relevant degree may substitute for experience.
Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications.
Experience using troubleshooting techniques.
Understanding of electrical wiring concepts.
Ability to frequently travel outside the continental United States, typically for extended periods.
Ability to deploy for extended periods to various OCONUS operating locations.
Ability to meet current Department of Defense and Combatant Command requirements for deployed locations.
Ability to pass a pre-deployment medical assessment.
Willingness and ability to work extended hours, holidays, and shift schedules as required.
Ability to obtain a valid passport and visa for international travel.
Current, active Secret U.S. security clearance and U.S. citizenship are required for employment.

Nice To Haves

Associate's degree in a related field of study.
Experience with FCC or an FCC General Radio Operator License (GROL).
Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
Basic understanding of spectrometers, oscilloscopes, and/or Pitot Static equipment gauges.
Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
Experience with software and firmware updates for technical equipment.
Strong customer service and communication skills.

Responsibilities

Conduct advanced maintenance and repair tasks on aerospace and defense systems.
Lead equipment installation and commissioning in accordance with specifications.
Troubleshoot complex technical issues and collaborate with engineering teams to resolve them.
Mentor and guide junior field service technicians.
Provide detailed customer training on equipment operation and maintenance.
Maintain and update records of maintenance activities and equipment status.
Ensure fieldwork complies with safety standards and regulations.
Manage and track inventory of spare parts, tools, and equipment.
Prepare detailed technical reports for internal and customer review.
Travel to customer sites, potentially including international locations.