Field Service Technician II

Baxter•Auburn, WA

23h

About The Position

The Field Service Technician performs functions related to preparing rental and customer-owned medical products for patient use. Work includes cleaning, disinfecting, operational function checks, troubleshooting, and minor repairs on Baxter and non-Baxter products. Technicians move and service products in Baxter service centers, healthcare facilities, and private homes, and may demonstrate product use to hospital staff, caregivers, and other participants. The role includes delivery, removal, and service support for products at service centers and customer accounts, with on-call coverage that may include weekends and holidays.

Requirements

High school diploma or GED.
Must be at least 21 years of age.
Valid driver’s license.
Obtain and maintain a required DOT physical card.
Ability to lift and carry up to 65 pounds using appropriate processes, including safety and ergonomic procedures.
Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
Load and unload Baxter products and maneuver medical equipment within truck beds.
Troubleshoot products and evaluate needed repairs.
Clean Baxter products and perform preventative maintenance.
Provide on-call coverage, up to a 24/7 basis, including weekends and holidays, which may require customer account visits.
Use a smartphone, tablet, or PC to enter or acquire information.
Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
Maintain a clean and safe work environment, including 5S activities.
Safely operate a company vehicle ranging from a cargo van to a 26,000-pound truck.
Wear required personal protective equipment, including safety shoes, eye protection, gloves, and protective clothing.
Complete required safety and compliance modules and medical testing.

Benefits

Healthcare insurance, including medical and dental coverage starting on day one for eligible roles.
401(k) retirement savings plan with company matching.
Paid time off, ranging from 20 to 35 days based on length of service.
Paid holidays.
Paid parental leave.
Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
Flexible Spending Accounts.
Educational assistance programs.
Family and medical leaves of absence.
Commuting benefits.
Employee Discount Program.
Employee Assistance Program.
Childcare benefits.