Field Service Technician II

Baxter International Inc.•Auburn, WA
•$56,000 - $77,000

About The Position

The Field Service Technician performs work related to preparing rental and customer-owned medical products for patient use. Duties include cleaning and disinfecting products, checking their operational function, and completing minor repairs on Baxter and non-Baxter equipment. Technicians support delivery, removal, and service for products at service centers and customer accounts, and may visit healthcare facilities and private homes. They also demonstrate product use to hospital staff, caregivers, and other participants. The role requires operating company vehicles, handling medical equipment, maintaining a clean and safe work environment, using electronic devices to record or obtain information, and wearing required personal protective equipment. On-call coverage may be required up to 24/7, including weekends and holidays.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years of age.
  • Valid driver's license.
  • Obtain and maintain a required DOT physical card.
  • Ability to lift and carry up to 65 pounds using appropriate safety and ergonomic procedures.
  • Authorization to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

  • Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
  • Load and unload Baxter products and maneuver medical equipment within truck beds.
  • Troubleshoot and evaluate products to identify needed repairs.
  • Perform routine cleaning and preventative maintenance on Baxter products.
  • Provide on-call coverage, potentially up to 24/7, including weekends and holidays, and visit customer accounts as required.
  • Use a smartphone, tablet, or PC to enter or acquire information.
  • Demonstrate Baxter product use to hospital staff, caregivers, and other participants.
  • Maintain a clean and safe work environment, including 5S activities.
  • Safely operate company vehicles ranging from cargo vans to 26,000-pound trucks.
  • Wear required personal protective equipment and complete safety and compliance modules and medical testing.

Benefits

  • Healthcare insurance, including medical and dental coverage starting on day one for eligible roles.
  • Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
  • Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
  • 401(k) Retirement Savings Plan with employee contribution options and company matching.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
  • Family and medical leaves of absence.
  • Paid parental leave.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program.
  • Childcare benefits.
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