Field Service Technician II
About The Position
Technical Safety Services (TSS) is hiring a Field Service Technician to provide on-site services that keep laboratories, pharmacies, and cleanrooms operating safely and efficiently. The technician travels independently to customer sites within an assigned territory, works from a company-provided service vehicle, and builds relationships as the primary on-site customer contact. The role includes hands-on training, ongoing mentorship and development, and opportunities for career advancement. TSS is a nationwide laboratory service provider supporting life sciences, healthcare, and research organizations. It tests, certifies, and services cleanrooms, fume hoods, biological safety cabinets, and other controlled-environment equipment to help ensure laboratory safety, accuracy, and compliance.
Requirements
- High school diploma or equivalent; equivalent combinations of education, training, or hands-on experience are welcome.
- Background in customer service and some mechanical or electrical experience.
- Strong problem-solving skills and willingness to learn new technical work.
- Good communication and basic math skills.
- Comfort using Microsoft Office.
- Ability to work independently, manage time, and travel, including some overnight travel.
- Valid driver’s license with a clean driving record.
- Ability to drive approximately 30–300 miles per day and lift, carry, and move equipment weighing 50–100 pounds while standing and walking for most of the day.
Nice To Haves
- Associate or bachelor’s degree.
Responsibilities
- Perform testing, certification, calibration, and repairs across different laboratory environments, with a strong focus on quality.
- Work directly with clients to understand their needs, communicate clearly, and ensure work is completed correctly.
- Build customer relationships and serve as the main on-site point of contact.
- Complete reports and required paperwork on time.
- Travel daily to customer sites within an assigned territory.
Benefits
- Hands-on training and ongoing development opportunities.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Life insurance.
- Short-term and long-term disability coverage.
- Generous paid time off.
- 10 company-paid holidays.
- Company-provided service vehicle.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
