Field Service Technician II

Toshiba Business • Durham, NC

6d • $19 - $21 • Onsite

About The Position

Join Toshiba America Business Solutions as a Field Service Technician II in Morrisville, NC. This role involves providing on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. The position offers opportunities for career growth and the chance to make a positive impact on local businesses and communities by ensuring their office equipment functions properly.

Requirements

• High School Diploma or GED
• 3 years or more of expertise in one or more of the following: Technical repair, service, and installation of copier/office equipment (Preferred)
• Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment
• Technical service, repair, or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Intermediate computer skills and good electro-mechanical skills
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business

Responsibilities

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with match and company provided life insurance
• Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
• Generous paid holidays, vacation & sick/personal business/volunteer days
• Opportunities for career growth within a global technology organization
• Service Mileage Reimbursement Plan
• Phone allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED