FIELD SERVICE TECHNICIAN II - L&A

MURATA MACHINERY USA INCPhoenix, AZ
Onsite

About The Position

Install and service Murata Machinery USA, Inc.s Logistic & Automation Division products. Assist sales personnel and train customer personnel.

Requirements

  • Mechanical aptitude and skills
  • Work experience on AC/DC motors, mechanical gear boxes, and gear reducers
  • Familiarity with one or more of the following pieces of equipment: stacker cranes, conveyors, and/or AGV's.
  • Ability to use Microsoft Office Programs
  • Ability to read and understand equipment drawings
  • Associates degree (AS) in Electrical, Electronics or Mechanical Engineering; 0-2 years of related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • A valid drivers license and good driving record are required.
  • Regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
  • Frequently required to climb or balance and work from extended heights and in tight spaces.
  • Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Previous experience in Material handling equipment is a plus.

Responsibilities

  • Install material handling products such as stacker cranes, conveyors and/or AGVs.
  • Demonstrate new equipment in customer plants including electrical and/or mechanical check-outs, set-up, de-bug, operation and programming.
  • Perform basic electrical/electronic or mechanical problem diagnosis and repair in customers plants.
  • Advise and assist customers with most operation and programming problems.
  • Perform most maintenance work and provide basis assistance needed by customer.
  • Advise and assist in selection and ordering of tools and repair parts.
  • Prepare and submit installation/service and expense reports accurately and promptly electronically.
  • Keep up to date with technology changes in order to train customer personnel properly.
  • Assist Sales, Engineers and Project Managers as needed.
  • Maintain exceptional customer relationships with all clients.
  • Provide assistance to higher level Technicians to improve response time and obtain training for additional skills.
  • Assist other technicians as needed.
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