About The Position

The Field Service Technician I performs product-readiness functions for rental and customer-owned medical products so they can be used by patients. The work includes cleaning, disinfecting, operational function checks, troubleshooting, and minor repairs of Baxter and non-Baxter products. Technicians move and inspect equipment in Baxter service centers, healthcare facilities, and private homes; provide product-use demonstrations; and support deliveries, removals, and service needs. The role is scheduled Monday through Friday, 2:00 PM to 10:30 PM, with on-call coverage that may extend to 24/7, including weekends and holidays. The position requires safely operating company vehicles ranging from cargo vans to 26,000-pound trucks, moving equipment, and lifting and carrying up to 65 pounds using appropriate safety and ergonomic procedures. Technicians use electronic devices to enter and retrieve information, wear required personal protective equipment, maintain a clean and safe work area, and complete required safety, compliance, and medical-testing requirements. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years of age.
  • Valid driver's license.
  • Obtain and maintain a required DOT physical card.
  • Ability to lift and carry up to 65 pounds using appropriate safety and ergonomic procedures.
  • Authorization to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

  • Move and inspect medical products in Baxter service centers, healthcare facilities, and private homes.
  • Load and unload Baxter products and maneuver medical equipment in truck beds.
  • Troubleshoot products and evaluate needed repairs.
  • Perform routine cleaning and preventive maintenance on Baxter products.
  • Provide on-call coverage, potentially up to 24/7 and including weekends and holidays, which may require customer-account visits.
  • Use electronic devices such as smartphones, tablets, or PCs to enter or acquire information.
  • Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
  • Maintain a clean and safe work environment, including 5S activities.
  • Safely operate company vehicles ranging from cargo vans to 26,000-pound trucks.
  • Lift and carry up to 65 pounds using appropriate safety and ergonomic procedures.
  • Wear required PPE, including safety shoes, eye protection, gloves, and protective clothing.
  • Complete required safety and compliance modules and medical testing.

Benefits

  • Healthcare insurance, including medical and dental coverage starting on day one for eligible roles.
  • 401(k) retirement savings plan with options for employee contributions and company matching.
  • Paid time off, ranging from 20 to 35 days based on length of service.
  • Paid parental leave.
  • Employee Stock Purchase Plan, with the ability to purchase company stock at a discount.
  • Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Paid holidays.
  • Family and medical leaves of absence.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program.
  • Childcare benefits.
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