About The Position

The Field Service Technician I performs functions related to preparing rental and customer-owned medical products for patient use. The role includes cleaning and disinfecting products, performing operational function checks and minor repairs, and supporting deliveries, removals, and service for products in Baxter service centers and customer accounts. Technicians work in service centers, healthcare facilities, and private homes, and may demonstrate product use to hospital staff, caregivers, and others. The schedule is Thursday–Monday or Friday–Tuesday, 2:00 PM–10:30 PM. The role includes on-call coverage, potentially up to 24/7, including weekends and holidays and possible customer-account visits. The technician must safely operate company vehicles, including cargo vans and trucks up to 26,000 pounds, and lift and carry up to 65 pounds using appropriate safety and ergonomic procedures. Required PPE includes safety shoes, eye protection, gloves, and protective clothing. Baxter provides gloves made of both latex and non-latex materials.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years of age.
  • Valid driver's license.
  • Obtain and maintain a required DOT physical card.
  • Ability to lift and carry up to 65 pounds using appropriate safety and ergonomic procedures.
  • Authorization to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

  • Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
  • Load and unload Baxter products and maneuver medical equipment within truck beds.
  • Troubleshoot products and evaluate needed repairs.
  • Perform routine cleaning and preventative maintenance on Baxter products.
  • Provide on-call coverage, potentially up to 24/7, including weekends and holidays, with possible customer-account visits.
  • Use electronic devices such as smartphones, tablets, or PCs to enter or acquire information.
  • Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
  • Maintain a clean and safe work environment, including 5S activities: sort, set in order, sweep, standardize, and sustain.
  • Safely operate a company vehicle ranging from a cargo van to a 26,000-pound truck.
  • Lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
  • Wear required PPE, including safety shoes, eye protection, gloves, and protective clothing.
  • Complete required safety and compliance modules and medical testing.

Benefits

  • Healthcare insurance, including medical and dental coverage beginning on day one for eligible roles.
  • 401(k) Retirement Savings Plan with employee contributions and company matching.
  • Paid time off, ranging from 20 to 35 days based on length of service.
  • Paid parental leave.
  • Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
  • Basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Paid holidays.
  • Family and medical leaves of absence.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program (EAP).
  • Childcare benefits.
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