Field Service Technician 3

HOLT Group•Corpus Christi, TX

13d•Onsite

About The Position

Holt CAT is seeking an experienced Engine Field Service Technician for its Power Systems Division in Corpus Christi, Texas. The role performs field service repair work on industrial or natural gas engines, responding to customer needs and ensuring quality repairs and value. The position requires local and other travel, including the possibility of overnight stays, and is scheduled Monday through Friday from 7:00 AM to 5:00 PM. The technician must have a safe driving record, pass and maintain a DOT physical, hold a valid driver’s license, and be able to obtain a CDL. The incumbent is expected to model company values, collaborate with internal and external resources, and participate in ongoing self-development. There are no supervisory responsibilities.

Requirements

More than three years of industrial engine repair experience is required.
Three years of field or shop service technician troubleshooting and repair skills in industrial engines and transmissions.
Knowledge of safe work procedures and practices.
Knowledge of equipment and tools, including their design, use, repair, and maintenance.
Intermediate knowledge of diesel and natural gas engines.
Proficiency with current computer software and related hardware, and knowledge of machine electronic systems.
Exceptional customer service skills.
Intermediate diagnostic and troubleshooting skills.
Planning and organizing skills to prioritize and plan work, use time efficiently, and plan for additional resources.
Equipment or systems operation and control skills.
Ability to select tools and equipment needed for a job.
Clear and effective verbal and written communication skills.
Ability to operate a crane and forklift and obtain required certifications or licenses.
Ability to meet deadlines and work in fast-paced, time-constrained circumstances.
Ability to operate hand, power, and pneumatic tools and mechanical repair equipment.
Ability to make precisely coordinated finger movements with one or both hands to grasp, manipulate, or assemble very small objects.
Valid driver's license and acceptable driving record; ability to obtain a valid CDL.
Ability to travel in the local region and pass and maintain a DOT physical.
Must own the tools required to perform repairs.

Nice To Haves

Five or more years of industrial engine repair experience.
Diesel Technology schooling.
MSHA certification.
Knowledge of CAT ET and CAT SIS 2.0.

Responsibilities

Troubleshoot and perform complex field repairs on industrial engines and transmissions.
Perform basic to intermediate offsite repairs and troubleshooting with minimal supervision.
Use electronic and manual equipment to troubleshoot, diagnose, and determine equipment failures.
Remove and install parts, and disassemble and assemble components to CAT specifications.
Test repairs, make adjustments, and verify proper operation.
Prepare job-related documents and service reports, order parts, maintain customer records, and access required databases.
Operate equipment and vehicles with required licenses and certificates.
Maintain service vehicle inspection records, daily inspection records, and driver logs required by the Department of Transportation.
Follow safety, contamination-control, and HAZMAT policies and regulations.
Maintain company equipment, tools, and vehicle in good, clean, working order.
Communicate job progress to the supervisor and customer as needed.
Complete assigned jobs and tasks within flat-rate time and rework standards.
Work overtime as required by workload and customer needs.
Complete assigned Technician Training Path courses and safety training in a timely and proficient manner.
Maintain professionalism with internal and external customers and may mentor lower-level technicians.
Maintain regular and punctual attendance.
Perform other duties as assigned.
Model alignment with the company's mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development.