Field Service Tech (Pittsburgh)

Trak Group • Pittsburgh, PA

12d • Remote

About The Position

The Field Service Tech travels to customer sites to install, troubleshoot, and maintain bell and clock systems. The role serves as the primary customer-facing technician and represents the organization professionally. The position is listed as 100% remote with 50% travel and is based in Pittsburgh, Pennsylvania.

Requirements

• Basic mechanical experience.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills.
• Willingness to learn a specialized product line.

Nice To Haves

• Familiarity with electronics or electro-mechanical equipment.
• Experience in rigging, electrical work, fabrication, construction, or military service.

Responsibilities

• Travel to customer sites to install, troubleshoot, and maintain bell and clock systems.
• Climb ladders and access bell towers using lifts and rigging equipment, following certification.
• Diagnose and repair mechanical, electronic, and electro-mechanical components.
• Program electronic control systems using manuals and remote technical support.
• Document services performed and clearly communicate results.
• Maintain a clean, organized company vehicle with appropriate inventory and tools.
• Serve as the primary customer-facing technician and represent the organization professionally.
• Follow company and site safety procedures and promote safe work practices.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed