FIELD SERVICE TECH

Hugg & Hall•Springdale, AR
•Onsite

About The Position

Hugg & Hall Equipment Company is seeking a field Service Mechanic to join its Service Team and care for customer- and company-owned equipment. The role involves traveling to customer locations to troubleshoot and repair a variety of equipment, returning each unit to operational and safety standards. The Service Mechanic communicates job progress and potential downtime to customers and internal stakeholders, and works safely and efficiently with minimal supervision to reduce equipment downtime. Work takes place at operating facilities and outdoors at customer locations, with varying weather conditions and temperatures and exposure to equipment-related hazards. The position requires driving a company van or truck, using appropriate safety practices and equipment, and meeting the listed physical demands. This is a safety-sensitive position. Initial hire requires passing a pre-employment background check, drug test, and driving-record review.

Requirements

  • At least 1 year of mechanical training or education and/or experience in a related field.
  • Possess or be able to obtain a complete line of tools, including specialized tools needed to perform work at customer sites.
  • At least 21 years of age.
  • Clean driving record.
  • High school diploma or equivalent.
  • Able to lift 50 pounds and occasionally lift up to 100 pounds; able to push or pull up to 100 pounds.
  • Able to perform the physical demands of the job, including standing, walking, twisting, climbing, crawling, bending, stooping, kneeling, squatting, and handling or fingering.
  • Able to wear safety glasses and safety shoes.
  • Medically capable of performing all aspects of the job safely.
  • Pass pre-employment background check, drug test, and driving-record review.

Nice To Haves

  • Above-average communication skills.
  • Ability to read schematics or be trained to read them.
  • Ability to complete duties accurately and in a timely manner.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Troubleshoot and repair equipment at customer locations to restore operational and safety standards.
  • Communicate possible downtime and job progress to salespeople, coordinators, managers, and customers.
  • Work safely and efficiently with minimal supervision to reduce equipment downtime.
  • Maintain safe working standards on-site and while operating company vehicles.
  • Travel by van or truck to and from customer locations.

Benefits

  • Competitive compensation.
  • Quarterly performance bonuses.
  • Overtime after 8 hours per day.
  • Factory training.
  • Medical, dental, vision, and life insurance, plus supplemental benefits.
  • Generous paid time off plan.
  • Paid holidays.
  • 401(k) with company match.
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