Field Service Tech

Hugg & Hall•Springdale, AR
•Onsite

About The Position

Hugg & Hall Equipment Company is seeking a Service Mechanic to join its Service Team. The role is responsible for caring for customer- and company-owned equipment by troubleshooting and repairing equipment at customer locations and restoring it to operational and safety standards. The Service Mechanic communicates with salespeople, coordinators, managers, and customers about potential downtime and job progress, and works safely and efficiently with minimal supervision to reduce equipment downtime. The position involves travel to customer locations and work in operating facilities and outdoors, with varying weather conditions and temperatures. It is safety-sensitive and requires use of appropriate safety practices and equipment. Initial hire requires passing a pre-employment background check, drug test, and driving-record check.

Requirements

  • At least 1 year of mechanical training or education and/or experience in a related field.
  • Possess, or be able to obtain, a complete line of tools, including specialized tools needed to complete work at customer sites.
  • Be at least 21 years of age.
  • Have a clean driving record.
  • High school diploma or equivalent.
  • Be medically capable of performing all aspects of the job safely.
  • Ability to lift 50 pounds frequently and occasionally lift items up to 100 pounds.
  • Ability to push or pull up to 100 pounds.
  • Ability to stand, walk, twist, climb, crawl, bend, stoop, kneel, squat, and perform handling and fingering tasks daily.
  • Ability to drive a van or truck to and from customer locations.
  • Ability to wear safety glasses and safety shoes.
  • Pass the pre-employment background check, drug test, and driving-record check.

Nice To Haves

  • Above-average communication skills.
  • Ability to read schematics or be trained to read them.
  • Ability to complete duties accurately and in a timely manner.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Troubleshoot and repair a variety of equipment at customer locations to return units to operational and safety standards.
  • Communicate with salespeople, coordinators, managers, and customers about potential downtime and job progress.
  • Work safely and efficiently with minimal supervision to reduce equipment downtime.
  • Maintain safe working standards at customer sites and while operating company vehicles.
  • Travel by van or truck to and from customer locations.

Benefits

  • Competitive compensation.
  • Quarterly performance bonuses.
  • Overtime pay after 8 hours per day.
  • Factory training.
  • Medical, dental, vision, and life insurance, plus supplemental benefits.
  • Generous paid time off plan.
  • Paid holidays.
  • 401(k) with company match.
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