Field Service Specialist TX
About The Position
The Field Service Specialist supports the Company’s customer-focused values by servicing racking and masking customers in a territory focused on Dallas, Euless, and surrounding cities. The role combines territory sales, customer service, rack pickup and delivery, and management of vendor-managed inventory (VMI) for masking products. It serves as a customer-facing link between sales and customer service and works cross-functionally with sales, manufacturing, and engineering. The position requires excellent communication skills, mechanical aptitude, significant driving, and dedication to sales growth and high-quality customer service. Other duties and tasks may be assigned. Compensation includes base pay plus earned commissions and bonuses.
Requirements
- Excellent communication skills.
- Mechanical aptitude.
- Significant driving.
- A clean driving record.
- Dedication to sales growth and best-in-class customer service.
Nice To Haves
- Three years of experience in route sales and/or customer service is preferred.
- An associate degree from an accredited college or university is preferred.
Responsibilities
- Make sales calls within the assigned territory, maintain relationships with existing customers, and secure new customers.
- Ask customers about products needing rework or repair and new projects requiring a quotation.
- Pick up and deliver racks within the territory.
- Manage VMI for masking products.
- Represent the company as its customer-facing representative.
- Bridge sales and customer service.
- Work cross-functionally with sales, manufacturing, and engineering.
- Perform other duties and tasks as assigned.
Benefits
- Performance-based new-hire increases at 90-day, 6-month, and 12-month milestones.
- Tenure-based rewards focused on experiences and wellness.
- Six paid time off days each year.
- Vacation time that increases with tenure.
- Service days for volunteering in the community.
- Health insurance.
- Vision insurance.
- Dental insurance.
- Health Savings Account with a company contribution for employees enrolled in medical insurance.
- Company-paid $25,000 life insurance policy for every full-time employee.
- Voluntary insurance options, including short-term disability, long-term disability, accident, hospital indemnity, life insurance, and AD&D.
- Employee Assistance Program for personal and work-related challenges.
- 401(k) with a company match.
- Continuing education programs and career development resources.
- Eligibility for a build-out bonus.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
