Field Service Specialist III

CommonSpirit Health • Chattanooga, TN

8d • $39 - $58

About The Position

The Field Service Specialist III provides specialized repair and maintenance services for diagnostic imaging and biomedical equipment, with duties extending beyond those of a Field Service Specialist II. The role performs repair and maintenance on high-tech imaging equipment—including Cath Lab, MRI, advanced CT scanners, and PET units—more than 75% of the time, and uses training opportunities to reduce reliance on service contracts.

The position serves as a leader in Clinical Engineering, providing oversight and assistance to Field Service Specialists to support efficient, cost-effective imaging equipment service. The specialist handles service emergencies and communications with vendors, departments, and the Clinical Engineering CE Manager; assists with ordering parts and supplies; and can provide coverage and support for the CE Manager during the manager’s absence. The role also supports general biomedical equipment as needed and requires participation in a rotating on-call schedule, including nights, weekends, and holidays, with potential short-notice returns to the facility.

Requirements

• Associate degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; equivalent military education; graduation from a technical program; equivalent training validated through training certificates; or equivalent experience, upon hire.
• At least seven years of experience servicing medical imaging equipment, such as General X-Ray equipment, including radiology rooms, portable equipment, and C-arms.
• Valid driver’s license.
• Availability for a rotational on-call schedule, including nights, weekends, and holidays, with potential short-notice returns to the facility.

Nice To Haves

• Certified Radiology Equipment Specialist certification, upon hire.

Responsibilities

• Repair and maintain high-tech diagnostic imaging equipment, including Cath Lab, MRI, advanced CT scanners, and PET units, more than 75% of the time.
• Use training opportunities to reduce service-contract dependency for the equipment being serviced.
• Provide leadership, oversight, and assistance to Field Service Specialists in the repair and maintenance of imaging equipment.
• Handle service emergencies and coordinate communications with vendors, departments, and the Clinical Engineering CE Manager.
• Assist with ordering parts and supplies for diagnostic imaging and biomedical equipment.
• Provide coverage and support for the CE Manager during the manager’s absence.
• Support general biomedical equipment as needed.
• Participate in a rotational on-call schedule, including nights, weekends, and holidays, and respond to urgent service needs outside regular business hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree