Field Service Specialist III

Copeland

1d•$100,000 - $120,000•Remote

About The Position

The Field Service Specialist III is a senior technical expert and field leader within Copeland Professional Field Services. The role is responsible for advanced commissioning and integration, mentoring other specialists, and serving as a subject matter expert in refrigeration, CO₂ systems, HVAC controls, and complex system architectures. The specialist leads on-site efforts and represents Copeland with major customers and large-scale rollouts. Extensive overnight travel is required, and the position calls for strong rapport and communication with customers, coworkers, sales representatives, and others. The role performs expert-level commissioning and optimization of complex refrigeration and building automation systems; creates control programs and logic sequences from detailed specifications or Sequences of Operations; and provides advanced troubleshooting across control systems, refrigeration racks, HVAC, and BMS integrations. It also leads on-site teams, coordinates contractors, supports new-store and remodel commissioning, identifies contractors, mentors junior specialists, and serves as the primary technical contact for major customers and large commissioning projects. This position is fully remote, though regular travel to Copeland sites or customers may be required. Field work involves frequent exposure to moving mechanical parts, outdoor weather, extreme cold and heat, and electrical-shock risk, as well as occasional exposure to wet or humid conditions, elevated precarious locations, fumes or airborne particles, and vibration. The stated annual salary range is $100,000–$120,000, depending on skills, capabilities, and experience.

Requirements

At least 7 years of experience in refrigeration controls, field commissioning, or system integration.
Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
Demonstrated expertise in controller programming and network integration.
Proven leadership and mentoring ability in field environments.
Strong customer communication and organizational skills.
Computer skills including word processing, spreadsheets, databases, Internet software, email, and Windows.
Ability to manage multiple high-impact projects and provide strategic field insights.
Ability to travel up to 85–90%.
Legal authorization to work in the United States; sponsorship is not provided.

Responsibilities

Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
Create control programs and logic sequences from detailed specifications or Sequences of Operations.
Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
Execute and oversee new-store commissioning and remodel commissioning projects.
Identify and qualify contractors to support field, project, and commissioning services.
Mentor and train junior field specialists to build team capability and consistency.
Serve as the primary technical point of contact for major customers and large commissioning projects.
Maintain expert knowledge of Copeland and competitor control systems, including Danfoss, Carel, Novar, and Honeywell, as well as third-party integrations.
Document, report, and communicate findings clearly to project and leadership teams.
Establish, promote, and maintain excellent rapport and communication with customers, coworkers, sales representatives, and others.
Travel extensively for field work, including overnight travel, and travel to Copeland sites or customers as needed.